Hello Michael,

You can download the AP logs from the same menu by selecting "Traces" and
then selecting the individual AP and then "Retrieve Traces" .  We can get a
case opened with GTAC and look into this for you.

Best regards,
Jason

On Mon, Nov 19, 2012 at 2:08 PM, <[email protected]> wrote:

> Hello,
>
> I noticed strange ping timeouts with some AP36xx series (software:
> 08.11.06.0006). Several access points on different switches within
> different subnets in different buildings. Looking at the switches they are
> loosing the link for some seconds, several times a day. I checked cabling,
> replaced poe switches, but still those strange timeouts. It seems they
> boot. But why? Too many users? Incompatible poe switches? I simply don´t
> know.
>
> So I looked at the controller logs and within AP logs it says: "12 sec in
> cycle 1: AccessPoint Problem Report captured: ap-report.txt " Well? Now I´m
> actually looking at that file "ap-report.txt" But where is it? Where can I
> look at it? Where can I download it? Perhaps I simply miss the forest for
> the trees...
>
> Michael
>
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Jason Noni | Escalation Support Engineer
Enterasys Networks | A Siemens Enterprise Communications Company
Office: 978.684.1024 | Toll Free: 800.872.8440
Email: [email protected]
Twitter ID: jason_noni

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