Since Nortel enables Distributed implementations and geographical survival, You have to know that your RTP (voice traffic) may go directly from Phone To Remote Phone, PBX interlinks is usually used for Signaling only, You have to ether verify this and your PBX guys or take the short capture at one of your local phones While in a call to remote extension. RGD. Yoram.
From: Baack, Adam [mailto:[email protected]] Sent: Sunday, April 07, 2013 3:40 PM To: Enterasys Customer Mailing List Subject: RE: [enterasys] Nortel VOIP Phones? I just found out about the problem a couple days ago and the users weren't keeping great track of which calls seemed to have the problem. Right now it seems to be between two sites that have their own PBX and phones are VOIP. Each site has its own voice vlan and it goes l3 between the sites. Still trying to get more data to help with troubleshooting. Thanks. Adam Baack Network Administrator Lee County Sheriff's Office From: David Jolie [mailto:[email protected]] Sent: Saturday, April 06, 2013 7:02 AM To: Enterasys Customer Mailing List Subject: Re: [enterasys] Nortel VOIP Phones? Hi Adam You may be onto something. Do your users ever have this issue when calling each other at the same site? Does each site have a PBX or is the site in question running on a gateway? Thanks Dave J On Apr 5, 2013, at 10:19 PM, "Baack, Adam" <[email protected]<mailto:[email protected]>> wrote: Interesting and yes the phones have a separate VOICE vlan. Im sure this is standard, but the user port has the data untagged and the voice vlan tagged. Is that all you guys did to fix it create your voice vlan? I still have to dig deeper, but we may have found that it mainly happens when our HQ PBX sends a call via the network to the other sites PBX we are having problems with. So maybe something is getting messed up in the PBX to PBX traffic, but that is just routing not sure yet how it could be effected. Thanks. Adam Baack Network Administrator Lee County Sheriff's Office From: Kleber - SEREDE [mailto:[email protected]] Sent: Friday, April 05, 2013 9:19 PM To: Enterasys Customer Mailing List Cc: Enterasys Customer Mailing List Subject: Re: [enterasys] Nortel VOIP Phones? Adam, We had experienced that. Did you try to isolate the fone traffic on a specific vlan. The nortel phones are too sensitiv to broadcast. Att, Kleber Sent from my Iphone. Em 05/04/2013, s 21:37, "Baack, Adam" <[email protected]<mailto:[email protected]>> escreveu: Anyone running a complete Enterasys networking shop, but have Nortel phones/PBX? We just cutover one site that now has a S4 core and B5 stacks for end-users; some users have started experiencing a loud squeal on their VOIP phone when trying to make or receive a call and then the entire phone freezes up. Only way to fix is to unplug the Ethernet and back in to reboot it. Its purely random and hard to replicate but my next step is to put a fluke on one of the phones and capture until it happens again. We are also working this on the phone side too and checking what Nortel says. Thanks for any input! <image001.jpg> * --To unsubscribe from enterasys, send email to [email protected]<mailto:[email protected]> with the body: unsubscribe enterasys [email protected]<mailto:[email protected]> ***IMPORTANT MESSAGE*** This message is intended for the use of the person or entity to whom it is addressed and may contain information that is privileged and confidential, the disclosure of which is governed by applicable law. If the reader of this email is not the intended recipient or the employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this information is STRICTLY PROHIBITED. If you have received this email by error, please notify us immediately and destroy the related message. This footnote also confirms that this email message has been swept for the presence of computer viruses, worms, hostile scripts and other email-borne network threats. PLEASE NOTE: Florida has a very broad public records law. Most written communications to or from government officials are public records available to the public and media upon request. Your email communications may be subject to public disclosure per Sec. 119 F.S. * --To unsubscribe from enterasys, send email to [email protected]<mailto:[email protected]> with the body: unsubscribe enterasys [email protected]<mailto:[email protected]> * --To unsubscribe from enterasys, send email to [email protected]<mailto:[email protected]> with the body: unsubscribe enterasys [email protected]<mailto:[email protected]> * --To unsubscribe from enterasys, send email to [email protected]<mailto:[email protected]> with the body: unsubscribe enterasys [email protected]<mailto:[email protected]> * --To unsubscribe from enterasys, send email to [email protected]<mailto:[email protected]> with the body: unsubscribe enterasys [email protected]<mailto:[email protected]> --- To unsubscribe from enterasys, send email to [email protected] with the body: unsubscribe enterasys [email protected]
