I didn't say how to get your logs to Mozilla. Here are two ways: 1. Post your logs to Bugzilla. Use https://bugzilla.mozilla.org/ show_bug.cgi?id=1370629 2. Email your logs to me privately. Please let me know if you're OK with me posting your logs to Bugzilla. If not, I'll share them with the developers directly and ask that they be deleted when we're done analyzing them.
Thanks, Lawrence On Mon, Jul 24, 2017 at 12:10 PM, Lawrence Mandel <lman...@mozilla.com> wrote: > Given the report about this still being an issue in 52.2.1 we're still > investigating. The developers have requested an http log from someone who > is able to reproduce the issue. Details on creating an http log at are > > https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/ > HTTP_logging#Using_aboutnetworking > > Thanks, > > Lawrence > > On Sat, Jul 1, 2017 at 9:15 AM, Andrew C Aitchison <and...@aitchison.me.uk > > wrote: > >> >> Or, could the delay be some DNS lookup which times out ? >> >> Firefox has its own DNS cache (which can be overridden). >> Maybe the switch to multi-threading has done something to the DNS >> handling ? >> >> >> On Sat, 1 Jul 2017, stein.wm wrote: >> >> Perhaps it's the Virus Protection. E. g. on my PC a new version of Avira >>> (after last product update from 2017-June-02) now tries to sent requests >>> home with every suspection or internet request. If the firewall blocks >>> this, the virus protection delays the start of the intercepted module for a >>> trial period of about half a minute. >>> But this effect should also occur with other software, it is not limited >>> to the new Firefox version. >>> stein.wm >>> >>> >>> -----Ursprüngliche Nachricht----- >>> Von: Enterprise [mailto:enterprise-boun...@mozilla.org] Im Auftrag von >>> Remy Molenaar >>> Gesendet: Samstag, 1. Juli 2017 08:50 >>> An: Jim Weill >>> Cc: enterprise@mozilla.org >>> Betreff: Re: [Mozilla Enterprise] Super slow pages after update from >>> 45.9->52.1 ESR >>> >>> I have that problem also with the official version. I'm still not sure >>> what the problem is. I've noticed that it occurs only with internet pages, >>> none internal. First I thought it was my ad blocker. But I did a clean >>> install (with clean profile) and having the issue back again. >>> >>> I'm on Windows 7 Pro btw. >>> >>> >>> Remy >>> Op 30 jun. 2017 om 19:23 heeft Jim Weill <moon...@icsi.berkeley.edu> >>> het volgende geschreven: >>> >>> >>> >>> I don't know about anyone else, but I am still having the >>> slowness issue with Firefox, even after upgrading to the (unannounced) >>> 52.2.1 release. For this reason I am pushing Chrome to our users because >>> we cannot keep having random page timeouts slowing us down like this. >>> >>> I cannot find a way to recreate the issue, other than at least >>> once per hour the whole browser stops loading pages and it takes anywhere >>> from 30-60 seconds before I can use firefox again. I can open new tabs and >>> start trying to load pages, but none of them load until whatever is >>> bottle-necking the browser finally releases. >>> >>> jim >>> >>> >>> >>> On 6/6/2017 11:50 AM, Lawrence Mandel wrote: >>> >>> >>> Thanks Samuel. As a follow up, I have filed >>> https://bugzilla.mozilla.org/show_bug.cgi?id=1370629 >>> >>> >>> Lawrence >>> >>> >>> On Fri, May 19, 2017 at 9:22 AM, Samuel Ambaye < >>> samuel.amb...@oakfnd.ch> wrote: >>> >>> >>> We noticed the issue when one of our users >>> reported a similar issue following a minor version ESR update: >>> >>> Using FF 45.9.0.6310 & Windows 7. >>> (1) Start FF >>> (2) goto this URL www.lematin.ch (newspaper in >>> Geneva, Switzerland) >>> Results: Browser waits for the page to load for >>> two-three minutes to load (but would actually load); >>> Results: Other browsers, No issue; >>> (4) Close browser >>> Browser hangs and requires a kill process. >>> (5) Restart Browser and Try different web sites, >>> even ones that were ok before; >>> Results: Browser waits for web site for over two >>> / three minutes; >>> (5) Kill Process, Restart browser and repeat >>> step 2 and 5: >>> Same Result; >>> (6) Kill Process, Replace FF user profile and >>> repeat step 2 and 5: >>> Same Result; >>> (7) Uninstall FF for users who were affected; >>> Install FF 52.1.0.6316 >>> Issue no longer reproducible >>> >>> We hope this helps. >>> >>> Best, >>> Samuel >>> >>> >>> >>> >>> Jim Weill <moon...@icsi.berkeley.edu> >>> 19/05/2017 00:17 >>> >>> >>> I notice the issue when I first open FF in the >>> morning on Windows 7 Pro >>> x64 machines. After that I cannot come up with >>> a reliable way to >>> reproduce this issue, other than it happens at >>> random times throughout >>> the day. >>> >>> I do not notice this on Mac OSX 10.12 at all (we >>> have a few of these). >>> And I have not polled our Linux users on this >>> issue, so I do not know >>> where that stands. >>> >>> Is there something in the dev tools that I can >>> leave open when this >>> happens again to try to narrow this down? I've >>> had this happen several >>> times today already. >>> >>> jim >>> >>> >>> On 5/11/2017 11:51 AM, Phil Pishioneri wrote: >>> > On 5/11/17 2:06 PM, Julien Cristau wrote: >>> >> we've filed a bug at >>> >> https://bugzilla.mozilla.org/s >>> how_bug.cgi?id=1361865 <https://bugzilla.mozilla.org/ >>> show_bug.cgi?id=1361865> to investigate >>> >> the issue reported in this thread. >>> Unfortunately so far we haven't >>> >> been able to reproduce this internally. Does >>> anyone on this thread >>> >> have a reliable way to reproduce the problem >>> you've seen? If this is >>> >> also reproducible with the non-ESR Firefox >>> releases, knowing which >>> >> version introduced it would also help narrow >>> down the search. >>> > >>> > I've had very reproducible delays since >>> (non-ESR) release 48. I found >>> > it related to syncing of my (large) bookmarks. >>> Whenever the sync >>> > process starts (this can be "random", >>> especially if a Firefox is >>> > active on another host syncing to the same >>> account), Firefox's UI >>> > locks up for a few seconds. On a Mac, I get >>> the spinning beach ball; >>> > on Windows, I'll get the window title bar >>> message about the process >>> > not responding; I don't recall the behavior on >>> Linux, other than >>> > Firefox becomes unresponsive. Creating a new >>> bookmark also starts a >>> > sync (and, it'll start while the "Bookmark >>> This Page" window is open). >>> > >>> > My circumvention was to find the host name >>> being used for my sync, and >>> > put in an override in my client's hosts file >>> that maps the name to >>> > loopback 127.0.0.1, then commenting that out >>> and manually starting a >>> > sync when I need it (then uncomment it again >>> afterward). >>> > >>> > My multiprocess status is off on all of these >>> platforms due to >>> > incompatible extensions. >>> > >>> > -Phil >>> > ______________________________ >>> _________________ >>> > Enterprise mailing list >>> > Enterprise@mozilla.org >>> > https://mail.mozilla.org/listinfo/enterprise < >>> https://mail.mozilla.org/listinfo/enterprise> >>> > >>> > To unsubscribe from this list, please visit >>> > https://mail.mozilla.org/listinfo/enterprise < >>> https://mail.mozilla.org/listinfo/enterprise> or send an email to >>> > enterprise-requ...@mozilla.org with a subject >>> of "unsubscribe" >>> >>> >>> _______________________________________________ >>> Enterprise mailing list >>> Enterprise@mozilla.org >>> https://mail.mozilla.org/listinfo/enterprise < >>> https://mail.mozilla.org/listinfo/enterprise> >>> >>> To unsubscribe from this list, please visit >>> https://mail.mozilla.org/listinfo/enterprise < >>> https://mail.mozilla.org/listinfo/enterprise> or send an email to >>> enterprise-requ...@mozilla.org with a subject of "unsubscribe" >>> >>> >>> _______________________________________________ >>> Enterprise mailing list >>> Enterprise@mozilla.org >>> https://mail.mozilla.org/listinfo/enterprise < >>> https://mail.mozilla.org/listinfo/enterprise> >>> >>> To unsubscribe from this list, please visit >>> https://mail.mozilla.org/listinfo/enterprise < >>> https://mail.mozilla.org/listinfo/enterprise> or send an email to >>> enterprise-requ...@mozilla.org with a subject of "unsubscribe" >>> >>> >>> >>> >>> _______________________________________________ >>> Enterprise mailing list >>> Enterprise@mozilla.org >>> https://mail.mozilla.org/listinfo/enterprise >>> >>> To unsubscribe from this list, please visit >>> https://mail.mozilla.org/listinfo/enterprise or send an email to >>> enterprise-requ...@mozilla.org with a subject of "unsubscribe" >>> >>> >>> >>> >>> >>> >>> Deze e-mail en de inhoud daarvan is vertrouwelijk. 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