My generated logs are far larger than the bug report can upload -- four
files were created that all come in at 45+ MB each. Compressing them
results in an 18MB zip file, which is still too large, even for email.
How do I upload these logs?
jim
On 7/24/2017 10:37 AM, Lawrence Mandel wrote:
I didn't say how to get your logs to Mozilla. Here are two ways:
1. Post your logs to Bugzilla. Use
https://bugzilla.mozilla.org/show_bug.cgi?id=1370629
<https://bugzilla.mozilla.org/show_bug.cgi?id=1370629>
2. Email your logs to me privately. Please let me know if you're OK
with me posting your logs to Bugzilla. If not, I'll share them with
the developers directly and ask that they be deleted when we're done
analyzing them.
Thanks,
Lawrence
On Mon, Jul 24, 2017 at 12:10 PM, Lawrence Mandel <[email protected]
<mailto:[email protected]>> wrote:
Given the report about this still being an issue in 52.2.1 we're
still investigating. The developers have requested an http log
from someone who is able to reproduce the issue. Details on
creating an http log at are
https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/HTTP_logging#Using_aboutnetworking
<https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/HTTP_logging#Using_aboutnetworking>
Thanks,
Lawrence
On Sat, Jul 1, 2017 at 9:15 AM, Andrew C Aitchison
<[email protected] <mailto:[email protected]>> wrote:
Or, could the delay be some DNS lookup which times out ?
Firefox has its own DNS cache (which can be overridden).
Maybe the switch to multi-threading has done something to the
DNS handling ?
On Sat, 1 Jul 2017, stein.wm wrote:
Perhaps it's the Virus Protection. E. g. on my PC a new
version of Avira (after last product update from
2017-June-02) now tries to sent requests home with every
suspection or internet request. If the firewall blocks
this, the virus protection delays the start of the
intercepted module for a trial period of about half a minute.
But this effect should also occur with other software, it
is not limited to the new Firefox version.
stein.wm
-----Ursprüngliche Nachricht-----
Von: Enterprise [mailto:[email protected]
<mailto:[email protected]>] Im Auftrag von
Remy Molenaar
Gesendet: Samstag, 1. Juli 2017 08:50
An: Jim Weill
Cc: [email protected] <mailto:[email protected]>
Betreff: Re: [Mozilla Enterprise] Super slow pages after
update from 45.9->52.1 ESR
I have that problem also with the official version. I'm
still not sure what the problem is. I've noticed that it
occurs only with internet pages, none internal. First I
thought it was my ad blocker. But I did a clean install
(with clean profile) and having the issue back again.
I'm on Windows 7 Pro btw.
Remy
Op 30 jun. 2017 om 19:23 heeft Jim Weill
<[email protected]
<mailto:[email protected]>> het volgende geschreven:
I don't know about anyone else, but I am still
having the slowness issue with Firefox, even after
upgrading to the (unannounced) 52.2.1 release. For this
reason I am pushing Chrome to our users because we cannot
keep having random page timeouts slowing us down like this.
I cannot find a way to recreate the issue, other
than at least once per hour the whole browser stops
loading pages and it takes anywhere from 30-60 seconds
before I can use firefox again. I can open new tabs and
start trying to load pages, but none of them load until
whatever is bottle-necking the browser finally releases.
jim
On 6/6/2017 11:50 AM, Lawrence Mandel wrote:
Thanks Samuel. As a follow up, I have
filed https://bugzilla.mozilla.org/show_bug.cgi?id=1370629
<https://bugzilla.mozilla.org/show_bug.cgi?id=1370629>
Lawrence
On Fri, May 19, 2017 at 9:22 AM, Samuel
Ambaye <[email protected]
<mailto:[email protected]>> wrote:
We noticed the issue when one of
our users reported a similar issue following a minor
version ESR update:
Using FF 45.9.0.6310 & Windows 7.
(1) Start FF
(2) goto this URL www.lematin.ch
<http://www.lematin.ch> (newspaper in Geneva, Switzerland)
Results: Browser waits for the
page to load for two-three minutes to load (but would
actually load);
Results: Other browsers, No issue;
(4) Close browser
Browser hangs and requires a kill
process.
(5) Restart Browser and Try
different web sites, even ones that were ok before;
Results: Browser waits for web
site for over two / three minutes;
(5) Kill Process, Restart browser
and repeat step 2 and 5:
Same Result;
(6) Kill Process, Replace FF user
profile and repeat step 2 and 5:
Same Result;
(7) Uninstall FF for users who
were affected; Install FF 52.1.0.6316
Issue no longer reproducible
We hope this helps.
Best,
Samuel
>>> Jim Weill
<[email protected]
<mailto:[email protected]>> 19/05/2017 00:17 >>>
I notice the issue when I first
open FF in the morning on Windows 7 Pro
x64 machines. After that I cannot
come up with a reliable way to
reproduce this issue, other than
it happens at random times throughout
the day.
I do not notice this on Mac OSX
10.12 at all (we have a few of these).
And I have not polled our Linux
users on this issue, so I do not know
where that stands.
Is there something in the dev
tools that I can leave open when this
happens again to try to narrow
this down? I've had this happen several
times today already.
jim
On 5/11/2017 11:51 AM, Phil
Pishioneri wrote:
> On 5/11/17 2:06 PM, Julien
Cristau wrote:
>> we've filed a bug at
>>
https://bugzilla.mozilla.org/show_bug.cgi?id=1361865
<https://bugzilla.mozilla.org/show_bug.cgi?id=1361865>
<https://bugzilla.mozilla.org/show_bug.cgi?id=1361865
<https://bugzilla.mozilla.org/show_bug.cgi?id=1361865>> to
investigate
>> the issue reported in this
thread. Unfortunately so far we haven't
>> been able to reproduce this
internally. Does anyone on this thread
>> have a reliable way to
reproduce the problem you've seen? If this is
>> also reproducible with the
non-ESR Firefox releases, knowing which
>> version introduced it would
also help narrow down the search.
>
> I've had very reproducible
delays since (non-ESR) release 48. I found
> it related to syncing of my
(large) bookmarks. Whenever the sync
> process starts (this can be
"random", especially if a Firefox is
> active on another host syncing
to the same account), Firefox's UI
> locks up for a few seconds. On a
Mac, I get the spinning beach ball;
> on Windows, I'll get the window
title bar message about the process
> not responding; I don't recall
the behavior on Linux, other than
> Firefox becomes unresponsive.
Creating a new bookmark also starts a
> sync (and, it'll start while the
"Bookmark This Page" window is open).
>
> My circumvention was to find the
host name being used for my sync, and
> put in an override in my
client's hosts file that maps the name to
> loopback 127.0.0.1, then
commenting that out and manually starting a
> sync when I need it (then
uncomment it again afterward).
>
> My multiprocess status is off on
all of these platforms due to
> incompatible extensions.
>
> -Phil
>
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