Seth Long11/19/2000 10:43 AM said:
> Here's one that has me stumped.
>
> Was surfing around yesterday in IE 5 with Entourage running in the
> background. This is on a PB 400 running OS 9.0.4. IE kept quitting all
> morning, forcing me to restart every few hours. Eventually, it wouldn't
> relaunch after I restarted.
>
> When I selected IE from the Office Manager menu (yes, I still use it) it
> launches then disappears after the splash screen says it's "Initializing
> Internet Services." If I launch IE from the Finder directly, it crashes at
> the same point but this time presents me with a "The application... quit
> because of a Type 2 error" dialog.
>
> Entourage presents the exact same behavior. A fresh install of Outlook
> Express (from download) also crashes. Other Office 2001 apps launch normally
> with no errors. Other Internet apps (Netscape 4, 6, Fetch, Transmit, WebSTAR
> Admin, etc.) work with no problems.
>
> Here's what I've done in attempting to fix the problem:
>
> Ran Microsoft Internet Self Repair
> Ran the Office 2001 First Run application
> Uninstalled all MS stuff from System Folder (Extensions, Control Strips,
> Prefs, MS Preference Panels, etc.) and reinstalled using Self Repair and
> First Run applications
> Booted from another partition and run IE and Entourage from the problem
> partition with no problems
> Searched for hidden IE cache files and deleted them (cache.Ick?)
> Repaired the drive with DiskWarrior and TechTool Pro.
> Rebuilt the desktop
> Installed a new copy of IE 5 from www.microsoft.com
>
> I'm pulling my hair out here. Anyone have any ideas? TIA.
Have tried rebuilding Entourage database by holding down the option key when
starting Entourage. I had about the same problems and when I did a simple
rebuild, the problem went away. You can also do a complex rebuild if the
simple rebuild does not help.
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