Dan,
Thanks for the tip. I already had the reminders shut off. I haven't used the
calendar and task portion of Entourage yet. I Only use it for email, really.
Your idea did prompt me to start up with extensions off and try a rebuild. I
did get further then before. The rebuild process appeared to get about 3/4
of the way through before Entourage crashed with a type 3 error.
I then tried the same process again � Restart, Extensions Off, Advanced
Rebuild � and the results were the same. The first status bar counted up and
then it switched to "Compacting". This status bar got about halfway through
before crashing with a type 3 error. Between attempts, I bumped up the
memory allocated to Entourage to over 150 megs.
Anything else? It seemed so close! I do have an incident report on file with
MS. No response yet, though.
--
MGSeeley
[EMAIL PROTECTED]
> on 11/20/00 7:42 PM, Dan Crevier at [EMAIL PROTECTED] wrote:
> Try turning off reminders in the control strip module, and then launch
> Entourage with the option key down and try a full rebuild.
>
> Dan
>
> On 11/20/2000 1:32 PM, "MGSeeley" <[EMAIL PROTECTED]> wrote:
>
>> I had a major crash of Entourage today (error type 10) when I switched from
>> Internet Explorer to Entourage. Both apps had been open and running all
>> morning. After a forced restart (no other option). Entourage could not open
>> my database. Originally, I was presented with a window stating "An error
>> occurred while launching. Out of memory". After bumping the memory
>> allocation up to 128 megs and attempting the various fixes below I now get a
>> window stating "An error occurred while launching. End of file was reached."
>>
>> I tried both types of rebuilds but got a message stating the "Compacting
>> failed. The file is already opened with write permissions." I have copied
>> the entire Microsoft Users Data file to a different system and received the
>> identical results.
>>
>> I renamed my MUD (Microsoft Users Data) folder and restarted Entourage. A
>> new MUD folder was created upon launch. I quit the app and copied all the
>> files from my original MUD, except for the Database file and the Messages
>> file. All my Rules, Signatures, Accounts, etc. made the transfer unscathed.
>>
>> I then tried replacing the new Messages file with my old one, but kept the
>> new Database file in place. Entourage launched fine, but ignored my original
>> Message file. A rebuild at this point did not re-link my original Message
>> file to the new Database.
>>
>> I then tried the reverse. I copied over my original Database but used the
>> new Messages. Entourage would not launch. Again, with the "end of file was
>> reached" message. Obviously, the database is corrupt. Apparently beyond
>> repair. The strange thing is, I can still access my address book by using
>> the Office Control Strip! Are they not in the Database file?!
>>
>> Down to my last resort. I had set up a script in Retrospect to copy my MUD
>> folder to a separate drive every night. I'm safe right? Only lost the
>> message received since backup, right?
>>
>> WRONG!
>>
>> Because I leave Entourage running at all times, Retrospect failed to copy
>> the "open" files. This of course includes the Database and Message files!
>>
>> OH, THE AGONY!
>>
>> In the backup MUD folder all the files are represented with a document icon,
>> but the "open" files are all zero k in size � no data!
>>
>> I still have copies of the damaged files. I have opened copies of old and
>> new database files in BBEdit and I can see my data interspersed amongst the
>> gibberish, but I have no idea what info I could extract from a good database
>> file to paste into my corrupt database file to get it to open again.
>>
>> Any assistance is greatly appreciated!
>
>
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