Hi Andrew
When you say the rest of the data was imported from the Palm, do you mean
you created all the items on the Palm (except for categories) or do you mean
you created the items in Palm Desktop and synched with the Palm?
And did you create the categories on the Palm when you were using OE 5.02 or
when you were using Entourage after you imported the OE 5.02 items?
Thanks for the info.
Kris
-----Original Message-----
From: Andrew R. Schmiechen [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, December 05, 2000 6:50 AM
To: Entourage:mac Talk
Subject: Re: Sync problem: lots of bogus categories (more and more and
more )
BTW I have this exact same problem. Categories are useless to me. I've
only created one or two categories on the Palm, none in Palm Desktop. My
contacts came from OE and the rest of the data was imported from the Palm
during a Hot Synch. Every time I synch, more and more Personal categories
show up. I deleted them once, but that was such a pain that I've just left
it alone.
-A.
> From: JX <[EMAIL PROTECTED]>
> Reply-To: "Entourage:mac Talk" <[EMAIL PROTECTED]>
> Date: Mon, 04 Dec 2000 18:19:14 -0800
> To: "Entourage:mac Talk" <[EMAIL PROTECTED]>,
"Kristin
> Bromm (FRESCH)" <[EMAIL PROTECTED]>
> Subject: Re: Sync problem: lots of bogus categories (more and more and
more
)
>
>> This may be a known bug, but I can't tell from the info in your message.
The
>> known bug occurs if you previously created new categories in Palm Desktop
>> (not the Palm itself), applied them to items in Palm Desktop, imported
the
>> items and categories from Palm Desktop into Entourage, create and apply
>> categories in Entourage, and then synch to Palm. The way Entourage stores
>> and associates the IDs of the Entourage and the Palm categories appears
to
>> become messed up with the import of the Palm Desktop categories.
>>
>> Do you remember if you imported from Palm Desktop at some point? If so, I
>> would assume that this is the same problem.
>
> Kris,
>
> 1) So, if it were the "known bug", is there a "known fix"? Has anyone
> written any scripts or something else to deal with this?
>
> I'd try to wipe the device and do restore using HotSync, but last time I
did
> a "restore" by wiping the device and resyncing, it didn't do the right
thing
> with Contacts and I ended up wasting time jumping through hoops to make
> Contacts not have stale data in addition to Entourage contacts. But, Kris,
> do you think that would fix this issue, or would that just waste my time
> (based on your experience with this known bug)?
>
> 2) I didn't import from Palm Desktop. I haven't created a new category
> within Palm Desktop for many months, and I've used Outlook Express and
> Personal Organizer for months.
>
> Contacts were imported from Outlook Express
> Everything Else wasimported from the Palm device by HotSync. (that data
had
> gotten there from Personal Organizer and the Backup conduit)
>
> Like most users, I used Palm Desktop long ago, but it wasn't how the data
> got into the device in this latest journey.
>
> Sync worked a few times successfully. I looked upon it and saw it was
good.
>
> However, there were lots of unneeded categories (Travel, Work) and some of
> my categories I wanted to move around, for instance, split one category
into
> two different ones, and shift the items to the appropriate one.
>
> Then I synced.
>
> Things look for the most part OK on the device, although some items got
> bumped to unfiled by accident because their category is not there.
>
> However, in Entourage, the categories keep multiplying. :-(
>
>
> -- JX
>
>
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