Does HotSync work at all, say with Palm Desktop?
Are you sure the Identity name and the Palm name are exactly the same?
Press Shift-Cmd-Q to see your Identity name.
Look in the Palm's HotSync app for the Palm name.
Its in the upper right corner.
Thanks,
-dave
On 12/6/00 3:37 PM, "JM" <[EMAIL PROTECTED]> wrote:
> I�ve been following the Palm synch threads with great interest. I�ve
> imported my Palm desktop data into Entourage, and recently I decided it was
> time to try synching this data with the handheld using the Entourage
> conduit.
>
> The problem I�m having is that the synch seems to give up before it even
> starts. With the HotSync manager configured to use the local printer/modem
> port on my WallStreet rev2 G3 PowerBook, I push the synch button on the
> cradle. The HotSync dialog comes up, it establishes the connection, and gets
> as far as �Identifying User� before the dialog goes away. No error appears
> on the Mac side, but I get a �Connection was lost� error on the Palm device.
>
> The user name appears to be the same, so I�m at a loss as to what might be
> causing this to happen. Does anyone have any suggestions?
>
> Many thanks in advance,
>
> Justin <[EMAIL PROTECTED]>
>
>
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