I bought a Visor when I moved from Appleworks to Office 2001 in November and have had no problem syncing until I had to reinstall OS 8.6 on my beige 266 G3 (yesterday) and have not been able to sync my Visor since.
I receive a message, “The connection between your handheld and your computer could not be established.”
What I‘ve done
O.S. 8.5 was installed from CD
8.6 and USB card support downloaded and installed from Apple site
Reinstalled Iomega, Modem, scanner, Palm, etc.
I’ve checked connections and settings repeatedly. Any help appreciated.
If you’re syncing via USB make sure that you have the “USB serial” extension installed in your system folder, it gets installed with the Handspring CD. Also, if you have 2001 installed, you’ll have to use the installer on the Office 2001 CD to reinstall the Entourage conduit.
