OK you experts, here is a problem I hope you can solve-
The situation: I installed a fresh OS 9.1 on my G4 466 with 640 megs of RAM
(I did this as part of partitioning a 40 gig drive). After that was done, I
dragged a copy of the Documents folder that I had made half an hour before,
and put it on the HD. This was the same procedure I have done several times
before, and those times Entourage worked seamlessly. I also placed many
elements from the preferences folder (from the previous system) in the new
system.
BUT THIS TIME;
Opening Entourage led to a series of varying crashes, quits, error messages.
Hmm. Doing simple and complex rebuilds did not help. Trashing all the
preferences did not help.
So I did another clean install of the OS, then a clean install of Office
2001, and then attempted to run Entourage. Same error messages.
On 3/27/01 4:50 PM, Steve Sell suggested:
> One more thing you should try. Delete the preferences file from BOTH the
> Preferences folder in the system folder and the one that¹s in the identities
> folder.
I did that, and it had no effect. I still get error 4362, out of memory, end
of file messages, one after the other. I tried the dozen obvious things
before posting the question.
As a temporary measure, I am working in Entourage with a totally new
identity and database and contact list. All my stored email addresses are
gone. I can't change to my main Identity without Entourage crashing.
Is there a way around this?
I have been a user of Entourage from the first day it was released.
What is the procedure from here?
By the way, every other program - Internet Explorer, Word 2001, Tex-Edit,
Drop Drawers, First Class, and so on, works perfectly.
Lorin Roche, Ph.D.
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