Almost all the answers in the list archives that described doing an advanced
rebuild would also have said to increase your memory allocation to Entourage
first. One of error messages told you that too. That's what you have to do.
Click once on the Entourage icon, press command-i, switch pop-up to memory,
and change the Preferred amount to (almost) the maximum that's available on
your computer with all other applications closed. Trash the Entourage
preferences file again and also the preferences file you'll find inside the
the Identity folder of the identity you want to rebuild. Start with that
identity, press option key and select Advanced rebuild.
--
Paul Berkowitz
On 3/29/01 9:45 AM, "Lewis Pennock" <[EMAIL PROTECTED]> wrote:
> I have lost my ability to open Entourage, and my searches of the list
> archives led me to some good questions that describe my problem, but no
> answers to those questions:
>
> All of a sudden, when I tried and open Entourage I first got a, "The
> Preferences File could not be opened, The End of file was reached"
> message.
>
> I deleted the Entourage preferences, then I got:
>
> "The Preference File could not be opened, Not Enough Memory"
>
> I deleted all the Microsoft Preferences (the entire Microsoft Folder) and
> then it let me open Entourage and select another Identity, but when I try
> and switch to my regular identity I get the End of File Error again, but
> it still writes that identity preference successfully because now when I
> open Entourage the little Mac guy in the bottom right corner gives me
> the, "The Preferences File could not be opened, The End of file was
> reached" error.
>
> I can delete my Microsoft Preferences folder and repeat this process
> indefinitely, and I tried rebuilding the database but I could never get
> to the rebuild prompt while holding down the option key before the errors
> I described above appear. I can rebuild the database if I click on my
> other identity, make that default, and then restart Entourage with the
> option key, but that identity is empty anyway.
>
> Any ideas on recovering my information?
>
> -Lewis
>
> P.S. In truth, I am still a Claris Emailer user and only use Entourage
> for Contacts and Calendaring, but recovering those are still very
> important. I've tried to switch but just keep going back to what I know.
>
> --
> Lewis Pennock
> [EMAIL PROTECTED]
> http://www.lewis.net
>
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