On 6/9/01 12:20 PM, "Jim Colgate" <[EMAIL PROTECTED]> wrote:
> Here is the scenario: I correspond with John Doe and have created a contact
> list entry with John Doe as the display name and <[EMAIL PROTECTED]> as the
> e-mail address. Once in a while I also correspond with his wife Jane Doe so
> have created another contact list entry with Jane Doe as the display name
> and the same e-mail address. And sometimes I correspond to them as a
> family, so I created a third contact list entry with John-Jane Doe as the
> display name and the same e-mail address. Is there another way to handle a
> family like this or would the great MBU developers be interested in devising
> a better way?
> Sending mail works pretty good. I just start to type the display name that
> I want and then select the right one from the drop down list. However, I
> have run into one issue when I try to respond to a message from John Doe.
> Often the reply will be addressed to Jane Doe instead of John Doe. The
> original message could have a "Return-Path:" header which is being used for
> the reply rather than the "From:" header, but then it looks like Entourage
> is searching my contact list (or maybe the address cache that is hard to
> clean out) to find the first matching entry for the e-mail address and then
> using that for the display name. As you can see Jane comes before John so I
> have to be on my toes and correct that. Since there is no way to edit the
> display name, I have to delete the To: entry and enter a new one for John.
> This is a little annoying.
I had the same problem with a mailing list that uses the same email address
as its owner, who was also in my Address Book. It got worse with "always
override the list's behavior"! And you're right, except that it seemed to me
that Entourage chose the contact with the lower ID number (whichever contact
was created first) rather than the alphabetically first one. (This would
still be Jane if you created her contact first.)
Why not remove both Jane and John from the Address Book and keep only "John
and Jane Doe" [first name "John and Jane"] in the Address Book? That way, at
worst , a reply to either will go to both-as-display-name. If you correspond
frequently with either one, then that one (or both) will still be in the
address cache you're complaining about, so you can probably still autofill
either name separately.
--
Paul Berkowitz
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