1. Try launching with Option key held down, and select a rebuild of the
database.

2. If that fails, try deleting the OE preferences file.

On or near 6/14/01 5:10 AM, Shawn J. Turpin at [EMAIL PROTECTED] observed:

> Dear Entourage/Outlook Express Geniuses,
> 
> I thrive on Entourage, but one of our customers is still using Outlook
> Express.  He is presently overseas leading a missions team of young people
> to Australia, but he e-mailed me asking for desperate help.  He launched OE
> from the Apple Launcher and received this message:  "An error occurred while
> launching.  An unknown error (4361) occurred."
> 
> What can I tell him over e-mail that he can easily do?  Thanks for any
> suggestions.
> 
> Sincerely,
> Shawn Turpin
> BJU Computer Support
> (864) 242-5100 ext. 3880
> 

-- 
Add me to Palm/Visor: http://signature.coola.com/?[EMAIL PROTECTED]
Allen Watson <[EMAIL PROTECTED]> XNS name: =Allen Watson
A Mac family since 1984 <http://home.earthlink.net/~allenwatson/>
Applescripts for Outlook Express and Entourage:
<http://homepage.mac.com/allenwatson/>


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