The From email address must match exactly, but the display name is
irrelevant. Are you sure that the email address is identical to the one in
the address book? Is this repeatable by copying the messages into a new
folder, setting the category to none, and then using the context menu on the
folder to Apply the Junk Mail Filter?
If you could, drag these messages and contacts as attachments to a new
message and send them to me so I can investigate. Thanks!
--
-Dave Cortright
Lead Program Manager
Entourage:mac
> From: Jan Martel <[EMAIL PROTECTED]>
> Reply-To: "Entourage:mac Talk" <[EMAIL PROTECTED]>
> Date: Wed, 04 Jul 2001 14:43:05 -0700
> To: Entourage mac Talk <[EMAIL PROTECTED]>
> Subject: Question about junk filter
>
> I use the junk mail filter to put messages in a "junk" mailbox that I then
> look at once in a while before deleting the messages. Recently, two messages
> from people who are in my address book have been filtered to the junk
> mailbox. In both cases, the *email address* but not the name on the message
> has been in my contact list (in one case, the email is under the husband's
> name and I have the wife in my address book; in the other the person uses a
> funny name as his email name). Is the junk filter supposed to classify as
> junk something like this? Btw, neither message went to a large number of
> people or any of the sort of thing I'd think would have caused it to be
> classified as junk - one was even a reply to an email I had sent! I do have
> the junk filter set to almost the most sensitive. But should it really be
> making this sort of mistake? And if not, what should I do about it (I do
> rebuild the database reasonably often, probably did it about a week ago).
>
> --
> Jan Martel in Davis, CA
> Pismo PB, OS 9.1
>
>
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