Title: Re: HTML messages are not displaying in Entourage
On 8/24/01 10:14 AM, "Steve Sweet" <[EMAIL PROTECTED]> wrote:

On 8/23/01 11:21 PM, "Paul Berkowitz" <[EMAIL PROTECTED]> wrote:

On 8/23/01 2:48 PM, "Steve Sweet" <[EMAIL PROTECTED]> wrote:

I am using Entourage, version 9.0.1  with sr1
installed. I'm running OS 9.1 on an Dual G4 connected to an Exchange server 5.5 service pack 4, via Ethernet and Dave 2.5.2  

I have all the HTML appropriate preference options checked in Entourage. I have
trashed the Entourage preference file in the System Preferences folder and
the PPC Registration Database preference file with no change in display.
Currently HTML messages come in as text only. I've also increased Entourage's memory allotment to 60000 K.

I am stumped on what to try next. Any help with be appreciated.  
Thanks,

Try removing the ActiveX Controls folder from Extensions folder, then launching Entourage.



I disabled  the ActiveX Controls extensions, rebooted and I still can’t view the HTML . Could this be a conflict with DAVE?

Steve

Could be. I don't know DAVE. But first try what I said - don't disable ActiveX Controls - remove them right out of the System folder so that they will be recreated upon launching Entourage and IE. I don't know if that happens when you disable them in Extensions Manager - it may. If you see two copies - one in Extensions and one in Extensions (Disabled) then don't bother - it's already been recreated. But if there's no ActiveX Extensions folder, or it's empty, then try it the way I said.

--
Paul Berkowitz

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