On 9/15/01 5:14 PM, "Paul Berkowitz" <[EMAIL PROTECTED]> wrote:
> On 9/15/01 4:53 PM, "Steve Sell" <[EMAIL PROTECTED]> wrote:
>
>>
>> Allen, didn't MS move the IE Control into the Office folder in Entourage? I
>> don't think it's part of the First Run thing any more.
>>
>> For Dave, the file Allen is thinking of is the "IE 5 Control for Office",
>> which is the engine that Entourage uses to display the complex HTML. It
>> used to be located in the ActiveX folder inside the Extensions folder. You
>> may want to check to make sure that file is in the Office folder inside the
>> Microsoft Office 2001 folder. If it isn't that could be the problem. I
>> guess you would need to reinstall to get it back.
>>
>
> No, if it's missing it will be recreated. If it's corrupted, then removing
> it from the Office subfolder of Microsoft office 2001 folder should
> re-create a fresh clean version when you start up Entourage. So this would
> be worth trying: trash the IE 5 Control for Office and start up Entourage
> again, and try to view a complex HTML message. this file will only be in the
> Office subfolder if you've installed SR 1 (that's when MS moved it). Also
> give Entourage more memory than the default - you need about 15-20 MB RAM.
Sorry, Paul, Steve is right. If you remove it from the Office folder it
will not be recreated. Also, it was in the Office folder in the original
release, the SR did not chnge the IE control. Giving Entourage is a good
idea, and deleting the PPC Registration Database file may also help.
I'm happy to say that this system is much less fragile in Entourage for OS
X.
Dan
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