On 1/24/02 8:10 AM, "Hart, Chris" <[EMAIL PROTECTED]> wrote:
> Help. Can anyone please tell me how to fix a 4361 error in Entourage. The > user is running the latest version of Entourage 9.2.2 (ie. for Office 2001 > under OS 9.x). I have tried holding down the option key and using either > rebuild options, but neither work. If I rename the users "Main Identity" > folder and create a new one then Entourage will open and run, but of course > all of the users email messages and contacts are in the original folder. > The database file is corrupt. Is there anyway to fix the corrupt file? > What are the possible options? I've posted messages to the newserver at > Microsoft and emailed all sorts of people, but have not found a fix yet. I > know that other people have had this problem because there are posts on > Macfixit, but no one has ever posted a solution. > Have you tried the archives of this list? Or the link at the Entourage website at Mactopia? : "Rebuild the Entourage database": <http://www.microsoft.com/mac/library/feature_articles/ent/t_rebuild_databas e.asp> Those would be the places I would look. Some people did not get a solution, but several hundreds or thousands have fixed this. Follow the guidelines in the above article for removing the preferences files from the corrupted Identity folder, and if necessary from System Folder/Preferences/Microsoft/Entourage Preferences , give Entourage as much memory as you have available on your computer when all other apps are closed, make sure you have as much free space on your hard disk partition where the Microsoft user data folder lives as the Main Identity folder occupies (enough for the Messages, database files to be re-created and then some) and try an Advanced Rebuild again. -- Paul Berkowitz -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
