On 1/27/02 6:28 AM, "Richard Shane" <[EMAIL PROTECTED]> wrote:
> Hello > > I've written about this before and you suggested I do a rebuild. I've done > both typical and advanced rebuilds and still the problem persists. > > The summary window does not not show any information. All that shows is the > horizontal bar that fades to the left and is opaque to the right. At the > top, the tabs (home, work, etc.) are visible and if I click on one, the file > does contain all of the information. It just doesn't show up in the summary > window. Do you have any other suggestions? Thanks. > > Richard This is strange. I've been trying to find any way in which I could duplicate what you see, but I haven't been successful. I would have thought a rebuild would solve it. Maybe you have to go the more drastic route, and reinstall the software. Do you see the same behavior with a freshly installed version of the software with a clean database? That is, if you install the software on another computer, do not import anything, and create a new contact, do you see the summary info? Or maybe an even easier way to test if it is your software, or the database would be to create a new identity with your current software and try creating a new contact in that. A new identity should create a new folder with a fresh empty database. I would think if you still experience the problem, it is not your database, but some other component of the software that is corrupted. Then, I would wipe it clean and reinstalll. --Greg -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
