Name and address autocomplete not working

[Richard Shane]

Title: Name and address autocomplete not working

over a week ago, I posted this on the Word for Mac discussion group and there has been no reply, so I’m posting it here also, since it involves Entourage.

In Word, I go into "View" -> "Toolbars" -> "Contacts."  At the right of that toolbar, I click on "Address Book."   This shows all the addresses from Entourage. Fine.  However, there's a problem:  If I look on the left of the Contacts toolbar, there is a window that allows me to type in a name.  Immediately to the right of that window is a drag down arrow.  I drag down and it only shows the
names beginning with "A" from my address book.  If I type in any other name, that doesn't bring up a name.  How can I get this window to show all the names (or does it need to) so autocomplete works with all my names?  Does autocomplete only complete names you’ve typed once before, or is it supposed to draw on all the names in the Entourage address book?

Richard
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Richard Shane, Ph.D.

http://www.drshane.com

Center For Personal Development
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