On 21/4/02 07:31, "Greg Cook" <[EMAIL PROTECTED]> wrote:

> Relax. Your messages have not been lost. When you do any rebuild the
> original database file is renamed something like "old database" and is in
> your identity folder. (Users/<your user name>/Documents/Microsoft User
> Data/Office X Identities/Main Identity)
> 
> All you need to do to retrieve the original data is to delete the new
> database and rename the "old database" to "database" (and the other
> associated files).
> 
> I'm not sure why you did a complex rebuild at all if you were not
> experiencing any problems. This is supposed to be a last resort fix if you
> are having problems. You should never do it if there are no problems with
> your files.
> 
> --Greg
> 
> On 4/20/02 3:57 PM, "Harry Zink" <[EMAIL PROTECTED]> wrote:
> 
>> 
>> I just did a complex rebuild, simply because I haven't done any sort of
>> optimize or rebuild in a long time.
>> 
>> Well, it finished, and now *ALL* items from my inbox have disappeard. Gone.
>> Zilch.
>> 
>> Needless to say, my first impulse was that I was 'not very happy' (in other
>> words, I was ready to scream at someone - fortunately, after claming myself
>> for 10 minutes, I'm able to compose this).
>> 
>> I'm noticing the following 'new' issues after this complex rebuild:
>> 
>> - Entourage now takes roughly a minute to launch - up from roughly 10
>> seconds previously.
>> 
>> - I lost my entire InBox (luckily I transferred most to an archive recently,
>> but that still means that I lost roughly 1,500 messages, some of them pretty
>> damn important.)
>> 
>> I will withhold full-on flaming regarding the cause of this, but I would
>> like to seriously get to the bottom of this, and know:
>> 
>> - is this some kind of feature?
Obviously! You just bought a new piece of programmed junk at high cost.
>> - are the lost messages recoverable?
Probably not!!! The messages are yours and are of no interest to either
Microsoft or Apple.
>> - will this be greeted by silence?
Deafening silence. Neither Microsoft nor Apple accept the old-fashioned
concept of service. There is NO money in it and the bottom line is ALL that
counts otherwise how would Microsoft be worth $US50bn+.
>> - is this an Office v.X innovation, or can this happen
>> under Entourage 2001 as well?
It is an Office X improvement made so that you upgrade at huge cost to you
as soon as the next version is out.
>> - what other *reliable* mail client is there out there?
Probably they are all junk. At least that has been my extensive experience.
I would not touch MacOS X or any of its applications until there is vast
improvement in user friendliness and particularly reliability which by all
accounts is absolutely abysmal.
>> Harry
>>
-- 
Regards
D�nes
133 Osburn Drive 
MACGREGOR ACT 2615
Australia
Ph: +612 6254 3636
Fax: +612 6278 6060
Email: [EMAIL PROTECTED]
 
> 


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