On 6/10/02 9:23 PM, "Neil" <[EMAIL PROTECTED]> wrote:

> 
> On Monday, June 10, 2002, at 08:49  PM, jud spencer wrote:
> 
>> On 6/10/02 5:46 PM, "Neil" <[EMAIL PROTECTED]> wrote:
>> 
>>> I've been using Entourage X for a month now.  I installed the SR1
>>> update
>>> this morning and was able to launch Entourage afterward.  I'm pretty
>>> sure it was the updated version because the text was blurry.  I guess
>>> that was the anti-aliasing that everybody has been talking about.  I
>>> quit E and subsequently tried to launch it again  I got an error
>>> message
>>> that a version conflict is preventing Office from starting.  Please
>>> remove older versions.  I'm going to try restarting the computer to see
>>> if that helps.  Does anybody here have any idea what's going on?
>>> Thanks
>>> in advance,
>> 
>> Do you have the exact text of the error message?
> 
> The Office database cannot open.
> 
> A version conflict is preventing Microsoft Office from
> starting.  Please remove previous versions of Office, and
> then restart your computer.
> 
> To remove previous versions of Office, install Remove
> Office from the Value Pack.  For information about
> installing components from the Value Pack, see the Guide
> to the Value Pack file in the Value Pack folder on the CD-
> ROM or on the network where you installed Office.
> 
So, did you try following the instructions? :-)

Cb
cbrady @ tulane.edu



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