on 6/11/02 5:59 PM, Diane Ross wrote:

> On 6/10/02 5:46 PM, "Neil" <[EMAIL PROTECTED]> wrote:
> 
>> I've been using Entourage X for a month now.  I installed the SR1 update
>> this morning and was able to launch Entourage afterward.  I'm pretty
>> sure it was the updated version because the text was blurry.  I guess
>> that was the anti-aliasing that everybody has been talking about.  I
>> quit E and subsequently tried to launch it again  I got an error message
>> that a version conflict is preventing Office from starting.  Please
>> remove older versions.  I'm going to try restarting the computer to see
>> if that helps.  Does anybody here have any idea what's going on?  Thanks
>> in advance,
> 
> Do a GetInfo on Entourage to check for successful update.  It should show
> 10.1.0 (2006).

Yes.
 
> Did you update to OS 10.1.5?

Yes.
 
> Be sure to empty the trash,

Yes.

> and check Login items to be sure there is only
> one Microsoft Database Daemon.

That's it!  There were two there.  I removed the first one, logged out and
back in.  Now, all is fine.  Thank you so much.  I guess that it was running
when I did the SR1 so it couldn't be deleted and removed at that time.  I'm
surprised that this problem isn't very common.


-- 
To unsubscribe:                     
<mailto:[EMAIL PROTECTED]>
archives:       
<http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/>
old-archive:       
<http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>

Reply via email to