Title: An unknown error #268461072 occurred synchronization failed
I’m getting the error message in the subject line when I try to sync. I have tried a lot of different combinations, including overwriting the handheld. In all cases, I receive the message in the subject line. The problem seems to occur when the conduit is trying to update the Palm – all the data seems to have been synchronized to Entourage, but the records that are changed or deleted are not changed or deleted on the Palm. The error message is consistent in all attempts.
Log:
HotSync 3.0.0 started 7/15/02 2:25:08 PM
PC user is syncing for the first time
Local Synchronization
Syncing via transport “IR Port - As fast as possible”
Found Palm user “Eric Hildum”
ROM Listing
FileName Version Type Creator Created Modified Flags
-------- ------- ---- ------- ------- -------- -----
Address Book 0001 appl addr 06/12/01 06/12/01 0043
Calculator 0001 appl calc 06/12/01 06/12/01 0043
Date Book 0001 appl date 06/12/01 06/12/01 0043
Expense 0001 appl exps 06/12/01 06/12/01 0043
Launcher 0001 appl lnch 06/12/01 06/12/01 0043
Mail 0001 appl mail 06/12/01 06/12/01 0043
Memo Pad 0001 appl memo 06/12/01 06/12/01 0043
Note Pad 0001 appl npad 09/10/01 09/10/01 0043
Preferences 0001 appl pref 06/12/01 06/12/01 0043
Security 0001 appl secr 06/12/01 06/12/01 0043
Setup 0001 appl setp 07/02/01 07/02/01 0043
HotSync 0006 appl sync 06/12/01 06/12/01 0043
To Do List 0001 appl todo 06/12/01 06/12/01 0043
BigHAL 0001 bhal psys 06/12/01 06/12/01 0003
DefConnection2DBVSeries_enUS 0004 dflt modm 07/03/01 07/03/01 000A
DefConnection2DB_enUS 0004 dflt modm 09/27/01 09/27/01 000A
IrDA Library 0007 exgl irda 06/12/01 06/12/01 0003
ExgLocal Library-locl 0004 exgl locl 06/12/01 06/12/01 0043
GraffitiExtension 0001 extn graf 06/12/01 06/12/01 0043
PADHTAL Library 0005 htal hpad 06/12/01 06/12/01 0003
NetSync 0008 htal htcp 06/12/01 06/12/01 0043
AMX 0005 krnl psys 06/12/01 06/12/01 0003
Shortcuts Library 0001 libr graf 06/12/01 06/12/01 0043
Lz77 Library 0001 libr lz77 06/12/01 06/12/01 0003
Net Library 0009 libr netl 06/12/01 06/12/01 0003
Pdi Library 0004 libr pdil 06/12/01 06/12/01 0043
SerialLib 0003 libr swrp 06/12/01 06/12/01 0003
Latin Locale Module 0001 locm psys 06/12/01 06/12/01 0043
Loopback NetIF 0001 neti loop 06/12/01 06/12/01 0003
PPP NetIF 0007 neti ppp_ 06/12/01 06/12/01 0043
SLIP NetIF 0007 neti slip 06/12/01 06/12/01 0043
Address Book_enUS 0001 ovly addr 06/12/01 06/12/01 0803
Buttons_enUS 0001 ovly bttn 06/12/01 06/12/01 0803
Calculator_enUS 0001 ovly calc 06/12/01 06/12/01 0803
Date Book_enUS 0001 ovly date 06/12/01 06/12/01 0803
Digitizer_enUS 0001 ovly digi 06/12/01 06/12/01 0803
Date & Time_enUS 0001 ovly dttm 06/12/01 06/12/01 0803
Expense_enUS 0001 ovly exps 06/12/01 06/12/01 0803
Formats_enUS 0001 ovly frmt 06/12/01 06/12/01 0803
General_enUS 0001 ovly gnrl 06/12/01 06/12/01 0803
Shortcuts Library_enUS 0001 ovly graf 06/12/01 06/12/01 0803
GraffitiExtension_enUS 0001 ovly graf 06/12/01 06/12/01 0803
NetSync_enUS 0008 ovly htcp 06/12/01 06/12/01 0803
IrComm Serial Driver_enUS 0001 ovly ircm 06/12/01 06/12/01 0803
Launcher_enUS 0001 ovly lnch 06/12/01 06/12/01 0803
ExgLocal Library-locl_enUS 0004 ovly locl 06/12/01 06/12/01 0803
Mail_enUS 0001 ovly mail 06/12/01 06/12/01 0803
Memo Pad_enUS 0001 ovly memo 06/12/01 06/12/01 0803
Connection_enUS 0004 ovly modm 06/12/01 06/12/01 0803
Network_enUS 0006 ovly netw 06/12/01 06/12/01 0803
Note Pad_enUS 0001 ovly npad 09/10/01 09/10/01 0803
Owner_enUS 0001 ovly ownr 06/12/01 06/12/01 0803
Pdi Library_enUS 0004 ovly pdil 06/12/01 06/12/01 0803
PPP NetIF_enUS 0007 ovly ppp_ 06/12/01 06/12/01 0803
Preferences_enUS 0001 ovly pref 06/12/01 06/12/01 0803
Latin Locale Module_enUS 0001 ovly psys 06/12/01 06/12/01 0803
Palm OS Data_enUS 0001 ovly psys 06/12/01 06/12/01 0803
System_enUS 0001 ovly psys 06/12/01 06/12/01 0803
Security_enUS 0001 ovly secr 06/12/01 06/12/01 0803
Setup_enUS 0001 ovly setp 06/28/01 06/28/01 0803
ShortCuts_enUS 0001 ovly shct 06/12/01 06/12/01 0803
SLIP NetIF_enUS 0007 ovly slip 06/12/01 06/12/01 0803
HotSync_enUS 0006 ovly sync 06/12/01 06/12/01 0803
To Do List_enUS 0001 ovly todo 06/12/01 06/12/01 0803
68328EZ Serial Driver_enUS 0001 ovly u8EZ 06/12/01 06/12/01 0803
Buttons 0001 panl bttn 06/12/01 06/12/01 0043
Digitizer 0001 panl digi 06/12/01 06/12/01 0043
Date & Time 0001 panl dttm 06/12/01 06/12/01 0043
Formats 0001 panl frmt 06/12/01 06/12/01 0043
General 0001 panl gnrl 06/12/01 06/12/01 0043
Connection 0004 panl modm 06/12/01 06/12/01 0043
Network 0006 panl netw 06/12/01 06/12/01 0043
Owner 0001 panl ownr 06/12/01 06/12/01 0043
ShortCuts 0001 panl shct 06/12/01 06/12/01 0043
System 0001 rsrc psys 06/12/01 06/12/01 0043
Cmd-nettrace 0001 sdio nett 06/12/01 06/12/01 0003
Cmd-ping 0001 sdio ping 06/12/01 06/12/01 0003
68328EZ Serial Driver 0001 sdrv u8EZ 06/12/01 06/12/01 0043
Palm OS Data 0001 spls psys 06/12/01 06/12/01 0043
UIAppShell 0002 uish psys 06/12/01 06/12/01 0003
IrComm Serial Driver 0001 vdrv ircm 06/12/01 06/12/01 0043
RAM Listing
FileName Version Type Creator Created Modified Flags
-------- ------- ---- ------- ------- -------- -----
Link_DlDt 0000 DATA DlDt 06/10/02 07/14/02 0008
Event_DlDt 0000 DATA DlDt 06/10/02 07/14/02 0008
Cal_DlDt 0000 DATA DlDt 06/10/02 07/14/02 0008
Phones 0000 DATA EAN1 12/09/01 03/26/02 0008
AddressDB 0000 DATA addr 11/28/01 07/15/02 0008
DatebookDB 0000 DATA date 11/28/01 07/14/02 0008
ExpenseDB 0000 DATA exps 11/28/01 03/26/02 0008
LauncherDB 0002 DATA lnch 11/28/01 11/28/01 0008
MailDB 0000 DATA mail 11/28/01 11/28/01 0008
MemoDB 0000 DATA memo 11/28/01 07/15/02 0008
ConnectionMgrDB 0000 DATA modm 11/28/01 03/26/02 0008
NetworkDB 0000 DATA netw 11/28/01 03/26/02 0008
npadDB 0000 DATA npad 05/05/00 12/26/01 0008
PhoneRegistryDB 0001 DATA phop 11/29/01 03/26/02 0008
ToDoDB 0000 DATA todo 11/28/01 07/15/02 0008
DualDate 0001 appl DlDt 06/10/02 06/10/02 0029
AccessNumbers 0001 appl EAN1 12/09/01 12/09/01 0001
Dial 0001 appl dial 11/29/01 11/29/01 0169
GraffitiDemo 0001 appl gdem 11/28/01 11/28/01 0001
Graffiti 0001 appl gdem 07/02/01 07/02/01 0001
SMS Library 0001 appl smsl 11/29/01 11/29/01 0169
SMS 0001 appl smsm 11/29/01 11/29/01 0049
AddressCitiesDB 0000 city addr 11/28/01 05/09/02 0108
CitiesDB 0000 city exps 11/28/01 03/26/02 0008
AddressCompaniesDB 0000 cmpy addr 11/28/01 05/09/02 0108
AddressCountriesDB 0000 cnty addr 11/28/01 05/09/02 0108
SMS Lib data 0000 data smsl 12/02/01 07/03/02 0008
SmsDB 0000 data smsm 12/04/01 07/03/02 0008
ZLib 0000 libr ZLib 01/08/35 04/07/02 0001
Delete me! (PSfx) 0000 libr pSFX 04/02/02 04/07/02 0001
PhoneLib 0001 libr tmgr 11/29/01 11/29/01 0049
psysLaunchDB 0001 lnch psys 06/25/74 07/03/02 0068
Graffiti ShortCuts 0000 macr graf 11/28/01 06/10/02 0019
NBS Translation Table 0000 nbst smsl 11/28/00 03/26/02 0008
Phone 0001 panl phop 11/29/01 11/29/01 0069
ATPhoneDriver 0001 patd patd 11/29/01 11/29/01 0049
Motorola TimeportLS 0001 pdrv MTLS 11/29/01 11/29/01 0029
Ericsson DI28 0001 pdrv di28 11/29/01 11/29/01 0029
Nokia 8210 0001 pdrv n821 11/29/01 11/29/01 0029
Nokia 8290 0001 pdrv n829 11/29/01 11/29/01 0029
StdGSMDriver 0001 pdrv stgd 11/29/01 11/29/01 0069
Unsaved Preferences 0000 pref psys 11/28/01 07/15/02 0001
Net Prefs 0000 rsrc netl 11/28/01 11/29/01 0001
System MIDI Sounds 0001 smfr psys 11/28/01 03/26/02 0008
Saved Preferences 0000 sprf psys 11/28/01 07/15/02 0009
AddressStatesDB 0000 stat addr 11/28/01 05/09/02 0108
AddressTitlesDB 0000 titl addr 11/28/01 11/28/01 0108
SerialPhoneTask 0001 ttsk spht 11/29/01 11/29/01 0049
VendorsDB 0000 vend exps 11/28/01 03/26/02 0008
Loading “Install Conduit”
Conduit “Install” version 3.0.0
Sync type is Handheld overwrites desktop
OK Install
Loading “Microsoft Entourage Conduit”
Conduit “Entourage Conduit” version 3.0.0
Sync type is Slow
Remote database 1 name is AddressDB
Remote database 2 name is DatebookDB
Remote database 3 name is MemoDB
Remote database 4 name is ToDoDB
Syncing Tasks
An unknown error #268461072 occurred synchronization failed
Lost the connection with the handheld device. 7/15/02 2:28:41 PM
----------------------------------------------------------------------------------
--
Eric Hildum
- Re: An unknown error #268461072 occurred synchronization fa... Eric Hildum
- Re: An unknown error #268461072 occurred synchronizati... Remo Del Bello
- Re: An unknown error #268461072 occurred synchroni... Eric Hildum
- Re: An unknown error #268461072 occurred synch... jud spencer
- Re: An unknown error #268461072 occurred s... Eric Hildum
- Re: An unknown error #268461072 occur... jud spencer
- Re: An unknown error #268461072 o... Eric Hildum
- Re: An unknown error #268461072 occurred synch... Remo Del Bello
