Title: Re: Not receiving emails
On 8/10/02 2:00 PM, "Richard Shane" <[EMAIL PROTECTED]> wrote:

I’m using Entourage X and it periodically doesn’t receive emails, even though I go to the web interface page for my website/email and there are emails there.

I discovered that if I created a new Entourage identity, that received those emails right after the old identity didn’t.  So I’m thinking of creating a new identity and importing info.  Some hurdles to which I hope there are solutions:

Regarding importing contacts, I’ve been told I’d lose my categories.  This is a problem because I have over 300 contacts.
 
I was told I might save my categories by creating an email, dragging a group of contacts into that email as an attachment, mailing to myself and opening it in the new identity.  I was also told this still might lose some information.  

Any solution?

Regarding importing tasks, I have hundreds, all with links.  I’m willing to do this manually, but Microsoft told me Paul Berkowitz might have created an Applescript that can do this.  Yes or no?

Yes. It comes in a package that will also export your contacts with categories and all information. The "email" route (meaning vCards) only maintains about smallish percentage of a the information possible in an Entourage contact. I wouldn't advise it. The scripts will also export your calendar and just about anything else you want to export, all with categories, aside from rules, schedules and custom views. It's called Export-Import Entourage X and is available at the usual place where you have picked up dozens of my scripts previously , namely
 
AppleScript Central   <http://www.applescriptcentral.com/>

It's even highlighted there as soon as you arrive, so if you didn't know the name beforehand, you'd find it easily enough. It's shareware ($12.50). It was nice of MS Support to mention it - perhaps I could get someone there to note its name.

Any other tips you have that might make this large job easier.

Thanks for your help.

The script package comes with an extensive ReadMe which explains exactly how to go about exporting everything. You can export and import your entire identity that way (as I did myself, from my G3 to my iBook), losing corruption enroute. Dan Frakes just did this last week, I believe, for similar reasons to yours (but he had worse corruption).

--
Paul Berkowitz

Reply via email to