Not only will they need to quit Entourage, they'll need to be logged out or
you'll have to find some other way to make sure the Microsoft Database
Daemon isn't running. A simple script would do this if you can have
Retrospect trigger it prior to attempting to back it up...

On 1/10/03 2:27 PM, "Diane Ross" <[EMAIL PROTECTED]> wrote:

> On 1/10/03 10:04 AM, "Jason Buscema" <[EMAIL PROTECTED]> wrote:
> 
>> I'm running a bunch of 10.2.3 clients who all use Entourage. I've had a few
>> issues with corrupt databases so I want to backup each person's Entourage
>> database everyday. Some of the users are on iMacs and some are on laptops
>> The iMacs are no problem to backup as that can happen late night when no
>> apps are open. The laptop users are an issue because the only time I can
>> back them up is during the day, however, Entourage is always open.
>> 
>> Currently, I have a dedicated Retrospect server set to backup these clients,
>> however the Entourage databases get skipped due to locking.
>> 
>> What options do I have to backup their Entourage database with minimal user
>> interaction? If left up to my users, they will *never* backup their email.
> 
> Create a task to remind them. Set it for daily. They will need to quit
> Entourage, but it doesn't take long.
> 
> I have mine set for every three days. I leave mail on server to delete after
> three days, so I'm covered.


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