Title: Re: Unexpected termination of Entourage
When does it crash?  On receiving mail?  On opening specific messages?  Randomly?

It might be in your best interests to do a database rebuild.  First, go to Entourage -> Turn Off Office Notifications.  Now, quit Entourage, then restart Entourage holding down the Option key.  When the Rebuild dialog box comes up, choose to do a Typical Rebuild.

On 3/20/03 11:48 AM, "Steve Sanz" <[EMAIL PROTECTED]> wrote:

I have a customer who recently bought a PowerMac (running 10.2.4) and I upgraded their Office 2001 to Office for X, imported their old Outlook Express identities, etc. He is on an Earthlink DSL. Frequently Entourage simply terminates. How can I troubleshoot that! Is there a log file that can tell me something? If so, what is the filename of the log file?



--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html>

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