On 6/2/03 8:13 AM, "Walt Hopkins" <[EMAIL PROTECTED]> wrote:
> When we add a category to a name and then create a rule, that does not seem > to change the current situation with existing messages, even when I select > the item and choose Apply Rule. Is there a way to do that? Once rules are run on a message, you cannot run rules on message again. However you can drag the message to the desktop and then back into a local folder. This will cause you to have a duplicate message but this new message will not have had rules run on it. Some common reasons rules fail: A prior rule is acting on the message and no additional rules are able to act on that message. You can drag rules to a higher position, but MLM and JMF will always run before rules if either one is enabled. Actions which Move messages or run AppleScripts cannot be followed by other rules. If mail category is getting reset, check rules above. The "default" action for every new rule is "Set category to None". If you don't switch that popup but just add other actions, it's going to turn "category" status off. Check your Criteria. You might want to select "if any criteria are met" -- Diane Ross MVP Entourage (MVPs are volunteers) Entourage Help Page <http://www.entourage.mvps.org/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
