On 6/19/03 2:19 AM, "SVEN AERTS" <[EMAIL PROTECTED]> wrote:

> Every once in a while I get that " Unicode Error message" when sending a
> message.
> 
> I get this pop-up: "This message can only sent in Unicode... Do you want to
> proceed, some older email apps, may not be able to process that format"
> 
> But then I have no idea how comes all of a sudden my message is in Unicode
> ... and I don't get any button to turn my mail in a regular mail.

It's because you have included at least one character that cannot be found
in the MacRoman (Western European) character format set. Normal accents as
found in French, Flemish and German are OK and don't require other character
sets. Most likely you are _quoting_ something in a reply that your
correspondent typed in an Asian or East European font. Since Entourage can
read anything, there was nothing special to do when reading it. But now that
you're replying, those characters are now in your message - plus you have
your own Western European character set. In order to accommodate two
character sets at once, the message would need to be sent in Unicode.
> 
> What to do ?

Unless the received message had _only_ the Asian or East European character
set, the sender must have Unicode capabilities too. So just click OK to
Unicode. (If you in fact speak and write in any of these languages, you
would have to confine yourself to replying in the same language, with no
Western European, including your usual signature, if you wanted to avoid
Unicode.)

The only other possibility is that you have included "exotic" characters
from exotic fonts like Wingdings or Dingbats in your messages. Then your
alternative - if you don't want to send in Unicode - is to abstain from
doing things like that. Recipients who have a modern Microsoft email client
- OE 5 Mac, Entourage, OE 5 or later Windows, Outlook 97 or later - will all
be able to read Unicode. Same with Apple Mail and some others (I'm not sure
about Eudora - I don't think so). Others won't The worst that can happen is
that they won't see the exotic characters correctly, but will still be able
to read your normal text.

So, all in all, I'd say just go ahead and click OK to Unicode.


-- 
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: http://www.entourage.mvps.org/toc.html

PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.


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