On 9/22/2003 7:57 PM, Mitch Lewis deftly typed out: > Does Entourage have a way to send a message that forces the recipient to > reply with a message stating that they've received it?
Send, yes. Receive (and actually respond), no. And "forces" is too strong a word. > My wife is the one who wants to know. She does this at work, but she uses > Outlook on a PC on a corporate intranet. Maybe this is an option only using > Exchange or something. There are both "Read" receipts and "Delivery" receipts. Read receipts are supported on the client software (i.e. Microsoft Outlook) and are usually an optional feature (they can be turned off). They are supposed to be sent when the recipient displays the message in question. Delivery receipts are supported on the server software (i.e. Microsoft Exchange) and are also optional. The problem with return receipts is that, if the recipient's software (client or server) doesn't support them or, they have been disabled, they become useless for that recipient. The fact that you can't count on them to be available for any recipient, pretty much makes the feature useless. You can have Entourage send the return receipt requests, but it won't act on requests it receives from others. To send return receipts, you need to add a custom header to the "Options" tab of the account setup. For "Read" receipts you would: * Go to Tools -> Accounts. * Under the Mail tab, edit the mail account you want to send from. * Click the Options tab. * Under "Additional Headers", add in a new header: Disposition-Notification-To * Under Value, type your e-mail address. For "Delivery" receipts you would: * Go to Tools -> Accounts. * Under the Mail tab, edit the mail account you want to send from. * Click the Options tab. * Under "Additional Headers", add in a new header: Return-Receipt-To * Under Value, type your e-mail address. -Remo Del Bello -- "Your son is a very sick boy. Just look at these x-rays. You see that dark spot there? Whiplash. And this smudge here that looks like my fingerprint...no, that's trauma!" - Dr. Nick Riviera on The Simpsons -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
