Thank you for a through and helpful solution to my question. -- Mitch Lewis Kennewick, WA
> From: Remo Del Bello <[EMAIL PROTECTED]> > Reply-To: "Entourage:mac Talk" <[EMAIL PROTECTED]> > Date: Tue, 23 Sep 2003 07:24:07 -0700 > To: "Entourage:mac Talk" <[EMAIL PROTECTED]> > Subject: Re: Read Receipt? > > On 9/22/2003 7:57 PM, Mitch Lewis deftly typed out: > >> Does Entourage have a way to send a message that forces the recipient to >> reply with a message stating that they've received it? > > Send, yes. Receive (and actually respond), no. And "forces" is too strong a > word. > >> My wife is the one who wants to know. She does this at work, but she uses >> Outlook on a PC on a corporate intranet. Maybe this is an option only using >> Exchange or something. > > There are both "Read" receipts and "Delivery" receipts. Read receipts are > supported on the client software (i.e. Microsoft Outlook) and are usually an > optional feature (they can be turned off). They are supposed to be sent when > the recipient displays the message in question. Delivery receipts are > supported on the server software (i.e. Microsoft Exchange) and are also > optional. The problem with return receipts is that, if the recipient's > software (client or server) doesn't support them or, they have been > disabled, they become useless for that recipient. The fact that you can't > count on them to be available for any recipient, pretty much makes the > feature useless. > > You can have Entourage send the return receipt requests, but it won't act on > requests it receives from others. To send return receipts, you need to add a > custom header to the "Options" tab of the account setup. For "Read" receipts > you would: > > * Go to Tools -> Accounts. > * Under the Mail tab, edit the mail account you want to send from. > * Click the Options tab. > * Under "Additional Headers", add in a new header: > Disposition-Notification-To > * Under Value, type your e-mail address. > > For "Delivery" receipts you would: > > * Go to Tools -> Accounts. > * Under the Mail tab, edit the mail account you want to send from. > * Click the Options tab. > * Under "Additional Headers", add in a new header: Return-Receipt-To > * Under Value, type your e-mail address. > > -Remo Del Bello > > -- > "Your son is a very sick boy. Just look at these x-rays. You see that dark > spot there? Whiplash. And this smudge here that looks like my > fingerprint...no, that's trauma!" > - Dr. Nick Riviera on The Simpsons > > -- > To unsubscribe: > <mailto:[EMAIL PROTECTED]> > archives: > <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> > old-archive: > <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/> > -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
