Hi Diane,

I'm not hearing about other problems with the new Combined Updater (let
alone your problem) but it's always possible that the installation of the
updater was faulty.  If you're sure the problem isn't in your Entourage
preference settings, then the best advice I can offer is to do a removal and
then reinstall Office 2001 as follows:

-- If these files are important to you, back them up on external media for
later reinstallation:

Normal Template:  Applications>Microsoft Office 2001>Templates
My Templates (your custom templates): same as above
Custom Dictionary: System Folder>Preferences>Microsoft
AutoCorrect List (Office ACL English): same as above
Preferences/Settings file from all four Office applications.

-- Download the Office 2001 Remover from
<http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/down
load/office2001/RemoveOffice.xml&secid=10&ssid=3&flgnosysreq=False>. DO NOT
use the remover from the Office 2001 CD; it is not up-to-date.

-- With all Office applications closed, run it.  That searches your hard
disk, and particularly your System folder, to make sure everything is
removed.

-- Rebuild the desktop.

-- Reinstall Office 2001 from the CD and reinstall any of the Value Pack
items that you want.

-- Start each Office 2001 application once to cause it to initialize itself.

-- Download and install the 'Microsoft Office 2001 Combined Update 9.0.4'
from Mactopia.com 
(<http://www.microsoft.com/mac/download/default.asp#Office2001>).

-- Rebuild the desktop.

Hope this helps.

-- 
Beth Rosengard
Mac MVP

Mac Word FAQ:  <http://www.mvps.org/word/FAQs/WordMac/index.htm>
Entourage Help Page:  <http://www.entourage.mvps.org/toc.html>



On 9/23/03 9:21 PM, "Diane L. Schirf" <[EMAIL PROTECTED]> wrote:

> I installed the update for Office 2001 on this machine, and now complex HTML
> is not appearing any more. I looked, and it is selected in preferences (and
> worked before). I tried trashing the prefs in the System folder. Any
> thoughts?

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