Hi Diane, Mickey's reply makes perfect sense so ignore mine unless his doesn't work!
Beth On 9/26/03 4:51 PM, "Beth Rosengard" <[EMAIL PROTECTED]> wrote: > Hi Diane, > > I'm not hearing about other problems with the new Combined Updater (let > alone your problem) but it's always possible that the installation of the > updater was faulty. If you're sure the problem isn't in your Entourage > preference settings, then the best advice I can offer is to do a removal and > then reinstall Office 2001 as follows: > > -- If these files are important to you, back them up on external media for > later reinstallation: > > Normal Template: Applications>Microsoft Office 2001>Templates > My Templates (your custom templates): same as above > Custom Dictionary: System Folder>Preferences>Microsoft > AutoCorrect List (Office ACL English): same as above > Preferences/Settings file from all four Office applications. > > -- Download the Office 2001 Remover from > <http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/down > load/office2001/RemoveOffice.xml&secid=10&ssid=3&flgnosysreq=False>. DO NOT > use the remover from the Office 2001 CD; it is not up-to-date. > > -- With all Office applications closed, run it. That searches your hard > disk, and particularly your System folder, to make sure everything is > removed. > > -- Rebuild the desktop. > > -- Reinstall Office 2001 from the CD and reinstall any of the Value Pack > items that you want. > > -- Start each Office 2001 application once to cause it to initialize itself. > > -- Download and install the 'Microsoft Office 2001 Combined Update 9.0.4' > from Mactopia.com > (<http://www.microsoft.com/mac/download/default.asp#Office2001>). > > -- Rebuild the desktop. > > Hope this helps. -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
