On 11/24/03 10:28 PM, "John Holt" <[EMAIL PROTECTED]> wrote:
> I am helping a friend who is using MS Office 2001 on a G3 running System > 9.2.2 > Whenever she starts to type an email address into a new message in Entourage > a drop down menu gives her multiple choices of addresses ( some 3 or 4 for > the same person if they have recently changed email address). > How do you cull / control or delete this option It sounds like she might have multiple entries in her address book for the same person. Check that out first. Next to understand the MRU.... >From FAQ #10 on the Entourage Help Page: <http://www.entourage.mvps.org/faq/faqs.html#anchor-10> Entourage X: To clear ALL there is a preference in Mail & News: Compose: Clear List button. There is also an option in the prefs to disable this feature all together. Entourage 2001: There is no Clear List button. Both versions: To clear a single address, add it exactly like the one that is remembered to your address book and mark it as Junk (or assign category Junk). You can just delete the address, but if you receive it again it will just be added back. Marking as junk will permanently remove it. The "Most Recently Used" (MRU) is often misunderstood. These entries are harmless. They never show up in your Address Book, only in the auto-fill list. Also, Entourage automatically selects the address you will most likely want to send to based on the text you've already typed. Any message marked as Junk (either by you or the Junk Mail Filter) will not be added to the MRU list. Entourage's Address AutoComplete feature gathers addresses from both the address book and the recently-used list (with a maximum of 200 entries). They are sorted intelligently, organized by the frequency of messaging for each contact, with the most-used contacts showing up on top. There will always be 200. Some will always be considered "useless" by the user. The better organized you are at adding "good" addresses to you address book the more you will enjoy the MRU feature. -- Diane Ross Mac MVP Entourage Help Page <http://www.entourage.mvps.org/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
