On 12/8/03 11:55 AM, "Allen Watson" <[EMAIL PROTECTED]> wrote:

> On or near 12/8/03 9:23 AM, Jim Robertson at [EMAIL PROTECTED] observed:
> 
>> I've just encountered an oddity that is tangentially mentioned in the
>> Entourage Help system (Entourage for X, all updates applied, Mac OS X
>> 10.2.8, Ethernet LAN with two tcp/ip printers (HP 2500 series all-in-one and
>> LaserWriter 8500).
>> 
>> No matter how I issue the "Print" command (click the icon in the toolbar,
>> Select "Print One Copy" from the "File" menu, or select "Print" from the
>> File menu, the appropriate dialogs appear, showing the print job routed to
>> the default printer of the moment, but then NOTHING shows up in that
>> printer's print jobs queue window and nothing prints.
>> 
>> The message came from a correspondent in Russia, and her email address
>> contains Cyrillic characters.
>> 
>> The help system says that occasionally messages will contain something that
>> prevents them from printing. Is that what's going on here? I can print other
>> messages to both printers, and I can print the body text of the message by
>> copying it from the incoming message and pasting it into TextEdit.
>> 
> I really don't know if this will help at all, but try it and see:
> 
> With the message selected, use the Format->Character Set menu to select
> Central European ISO, and then try printing.

No. Not Central European - Cyrillic (ISO), Cyrillic (Windows) and Cyrillic
(K018-R). 

It could be that Entourage us choosing a Unicode font which has both your
Cyrillic and Latin characters, and which the printer can't use. Or vice
versa - so try Unicode (UTF-8) as well. But I bet at least one of the
Cyrillic formats does Latin too, and there should be a wider choice of
Cyrillic fonts, one of which your printer may know.

-- 
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: http://www.entourage.mvps.org/toc.html

PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.


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