On 12/23/03 10:48 AM, "VIA MEDIA" <[EMAIL PROTECTED]> wrote:
> Thank you for the suggestions, ladies! Based on Diane�s comments, it would > appear to be a database problem. I created another identity, set up an entry > in the address book, clicked on NEW (email) and � BINGO � instant blank email. > (I am assuming that the fact that my main DB has 2,500 entries and the test DB > only has one is not a performance factor to be considered.) > > Responding to Beth�s comment, I do not currently experience any delays in > sorting on the �default� columns � such as Name, Company, Phone, Email. Also, > using Command-2 instantly brings up the AB window. Sorting does seem a little > sluggish on the Flagged column and it has always (even before the current > issue arose) been slow to sort if I modify the column display to add some of > the custom fields and then sort on them. > > So, assuming Diane�s assessment, how do I fix Entourage to eliminate this > problem? Export your Contacts to a tab delimited file. Now delete all contacts in Entourage and import the file. This should get rid of any corruption if it's in your address book. I suggest you import the file into your "new test identity" before deleting in your current identity. If this works, then great, but if not go the rebuild route..... Try typical rebuild first. If no improvement, do the advanced rebuild. For details on rebuild see: Database <http://www.entourage.mvps.org/faq/database.html#Anchor-3800> Also on the page are tips for reducing your database. Sometimes a good housecleaning is a good thing. -- Diane Ross Mac MVP Entourage Help Page <http://www.entourage.mvps.org/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
