On or near 12/21/03 7:37 PM, VIA MEDIA at [EMAIL PROTECTED] observed: > I recently had to re-install everything on my laptop (PBG4, OS 9.2.2) and it > all seems to be working well except for this odd new quirk in Entourage. > Whenever I initiate a new email, my entire system locks up for twenty-one > seconds. This also occurs when I try to add a recipient to an open/pending > email by clicking on the To: / CC: area. Twenty-one seconds. This phenomenon > does not happen when I reply to an existing email. > > I�ve been guessing it has something to do with Entourage accessing my > Contacts database (about 2,500 entries) but there is no delay when I use the > Command-2 shortcut to browse my contacts, no delay in scrolling or sorting, > no delay in double-clicking a selected item. > > I have rebuilt the database using both options available on the > Option-Launch menu. I have also downloaded and installed the Office 2001 > Combo Update 9.0.4 and restarted the machine. No changes. > > Any suggestions? Twenty-one seconds doesn�t sound like much...until you are > waiting for them to pass. Help! > Let me throw in another suggestion beside those suggested by Diane and Beth. When you open a new message, in the To field, or to its right, do you have the Address Book displayed? If so, try clicking the little Address Book icon in the message window toolbar to close the address book. Then, close or delete that new message window, and try opening another. Do you still get the delay?
If you don't have the Address Book open in the new message window in the first place, forget it; I'm barking up the wrong tree. -- Microsoft MVP for Entourage/OE/Word (MVPs are volunteers) Allen Watson <[EMAIL PROTECTED]> Entourage FAQ site: <http://www.entourage.mvps.org/> AppleScripts for Outlook Express and Entourage: <http://members.thinkaccess.net/[EMAIL PROTECTED]/Scripts/> Entourage Help Pages: <http://www.entourage.mvps.org/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
