On 1/17/04 5:33 AM, "adam brodsky" <[EMAIL PROTECTED]> wrote:

> A couple of times a week, the application will crash while retrieving mail.
> This seems to happen only when the entourage is downloading fairly large
> piles of mail (mostly junk). Rebuilding the database does not solve the
> problem. The only way I have found to correct this, is to check my email via
> a website and delete almost all of it.

You can use Online access to delete the offending email.

Go to Tools/Accounts/that account/Edit/Options. Check "Allow online access".
That puts an icon of your account in the Folder List.

Click on the account
icon. You're now looking at the messages on the server.

-- 
Diane Ross
Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>


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