Although I'm the only guy in my office who's a diehard Mac addict, I'm also
the guy the PC users turn to when something goes amiss on their systems. Our
office manager just discovered that she can no longer use Outlook Express.
If she clicks the icon on the desktop or the one adjacent to Windows XP's
"Start" menu title in the bottom left of the screen, the Windows "busy"
cursor appears for a few seconds, then deactivates without Outlook Express
launching. She asked me to help, and the first thing I did was navigate to
the "Programs" folders and try to launch OE by double-clicking its REAL
application icon.

I discovered that if I log out of her account and log in as someone else,
then I CAN launch OE, even by using the desktop icons.

Any ideas what might be wrong? Any ideas what I should do? Or, where to go
for help?

Thanks so much.

Jim Robertson
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