On 2/22/04 1:13 AM, "Jim Robertson" <[EMAIL PROTECTED]> wrote:
> Although I'm the only guy in my office who's a diehard Mac addict, I'm also > the guy the PC users turn to when something goes amiss on their systems. Our > office manager just discovered that she can no longer use Outlook Express. > If she clicks the icon on the desktop or the one adjacent to Windows XP's > "Start" menu title in the bottom left of the screen, the Windows "busy" > cursor appears for a few seconds, then deactivates without Outlook Express > launching. She asked me to help, and the first thing I did was navigate to > the "Programs" folders and try to launch OE by double-clicking its REAL > application icon. > > I discovered that if I log out of her account and log in as someone else, > then I CAN launch OE, even by using the desktop icons. > > Any ideas what might be wrong? Any ideas what I should do? Or, where to go > for help? You're referring to Outlook Express Windows? Go to whichever of the following newsgroups is correct for her version of OE Win (v5.0, 5.5, or 6.0): microsoft.public.windows.inetexplorer.ie5.outlookexpress microsoft.public.windows.inetexplorer.ie55.outlookexpress microsoft.public.windows.inetexplorer.ie6_.outlookexpress Since she'd have to have OE working in the first place to get there on her PC, you'd better go there in Entourage. Click on the Microsoft News Server icon in your Folder list, enter ".outlookexpress" in the search filter, click whichever of those newsgroups is the right one, and click Subscribe button. Then you'll see the news group appear in the Folder list under the server icon. Click on it, some headers will download, then click New button and ask your question. -- Paul Berkowitz MVP Entourage Entourage FAQ Page: <http://www.entourage.mvps.org/toc.html> AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/> PLEASE always state which version of Entourage you are using - 2001 or X. It's often impossible to answer your questions otherwise. -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
