Your corruption may be in other pref files. See the FAQ pages under:

<http://www.entourage.mvps.org/errors.html#anchor-error4361>


On or near 4/9/04 1:13 PM, Dana Smith at [EMAIL PROTECTED]
observed:

> Thanks...I left that out of the previous email. I did run DiskWarrior (and
> Norton also) and found nothing out of the ordinary. I don't know how anyone
> can run a Mac without those tools!!!!!
> 
>> From: Lars Schou <[EMAIL PROTECTED]>
>> Reply-To: "Entourage:mac Talk" <[EMAIL PROTECTED]>
>> Date: Fri, 09 Apr 2004 13:07:14 -0700
>> To: "Entourage:mac Talk" <[EMAIL PROTECTED]>
>> Subject: Re: Error 4361
>> 
>> On 4/9/04 12:38, "Dana Smith" <[EMAIL PROTECTED]> wrote:
>> 
>>> I�m running Entourage 2001 on OS 9.2.2.
>>> 
>>> First thing this a.m., got a �Preferences could not be opened, unknown error
>>> �4361� error message when trying to start Ent.
>>> 
>>> Dumped Internet prefs and got same error message.
>>> 
>>> Dumped My Documents/MS User Data Folder/Office 2001 Ids/User prefs. Which
>>> did
>>> allow Entourage to start but I could not retrieve email from my POP account,
>>> Entourage said there was a connection failure. My ISP assured me the account
>>> was not corrupt and they could log on and download mail. I deleted the user
>>> account from Entourage and recreated it. Now I can retrieve email but there
>>> is
>>> no email being retrieved, even though I know there are more than 40 emails
>>> waiting on the ISPs server. Entourage behaves as if it finds no email to
>>> download.
>> 
>> Sounds to me like you might have directory or drive corruption problems. I
>> would recommend running Disk Warrior:
>> 
>> <http://www.alsoft.com/DiskWarrior/index.html>
>> 
>> If you don't have that already, it's an excellent tool to keep your Mac in
>> shape.
>> 
>> Cheers,
>> Lars
>> 
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