I have tried to change the SMTP settings to both my home ISP (direcway) and my company ISP and neither will work. The only time I can get it to work is when I'm actually in the office and using our company's net access. Then mail.MyISP.org works without authentification.
When I try to change the outgoing SMTP server to mail.MyISP.org I get the same error message as below. When I add authentification I get an error message that says the server doesn�t recognize any of the authentification methods supported by Entourage. To send mail try disabling authentification in your account settings. If I change the outgoing server to SMTP.MyIsp.org I get the same error message if I use the authentification. If I take authentification off, I get the original error message, Relaying denied. The account did not recognize the recipients or the server refuses to allow you to send mail. On the other hand, I also have another POP mail account and a .Mac account (this one) and I have no problem with either! I do have to add authentification when I go thru the direcway server, but I don't have to change the server information to direcway. The POP account uses mail.xxx.org and the .mac uses SMTP.mac.com. Both have the authentification set to same as receiving mail. On a related note, is there a way to save different configurations so I don't have to re-type the SMTP server information when I change locations? I move around quite a bit and am constantly having to change this info. Most public internet access sites (hotels, Starbucks, airports) seem to have authentification off, and when I'm home I have to turn it back on for each of the accounts. In the Apple Mail app, you get a drop down list of all servers you have used and can pick one from the list. Thanks for your help! bt On 5/23/2004 6:54 AM, "Steve Sell" <[EMAIL PROTECTED]> wrote: > Which SMTP server are you using, your home ISP's or your company's? My > guess is you have your home ISP's SMTP sever entered. The "relaying denied" > is happening because when you are sending mail that is "from" your company > email address through your home ISP's SMTP server, the server looks at the > email and knows it's not "from" one of its own accounts. So, it refuses to > send your mail (if it didn't then any spammer could use that server to send > messages to anyone). When an SMTP server accepts mail for an account that > is either not from or to one of its own addresses, this is called "relaying" > - because in order to send the message, it will in turn have to make another > connection to the proper SMTP server to deliver the mail. > > So, the best thing would be to use your company's SMTP server for that > account. Or sometimes, your ISP may allow you to "relay" mail if you > "authenticate" first. You set this up using "Advanced Sending Options" in > your account setup (Tools->accounts->(your account)->Account settings then > click the "click here for advanced sending options" > > Somewhere your ISP should have a help page to tell what it supports in this > situation. > > -Steve > > > On 5/23/04 2:40 AM, "bt" wrote: > >> I very often get an error message: >> >> Could not send mail. The server did not recognize the recipients or the >> server refuses to allow you to send mail >> >> 5.7.1 <[EMAIL PROTECTED]> Relaying denied. >> >> I'm connecting thru Direcway satellite internet from home. >> >> It's a POP mail account >> If I switch to another POP or IMAP account, the mail goes out just fine. >> >> Is my problem with Entourage? With my company's mail server setup? >> >> Any insights would be much appreciated. >> >> tia, >> >> bt > -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
