> From: Barry Wainwright <[EMAIL PROTECTED]> > Reply-To: "Entourage:mac Talk" <[EMAIL PROTECTED]> > Date: Sat, 29 May 2004 08:19:49 +0100 > To: "Entourage:mac Talk" <[EMAIL PROTECTED]> > Subject: Re: Couple of questions > > On 28/5/04 11:02 pm, "Beth Rosengard" <[EMAIL PROTECTED]> wrote: > >> On 5/28/04 2:14 PM, "Allen Watson" <[EMAIL PROTECTED]> wrote: >> >>>> If it's not an IMAP account, cmd-z (Undo) will bring it back. >>> >>> Not so. I just tried it, and after Cmd-Delete of a previously unsaved >>> message, Undo is greyed out. >> >> What you said, Allen, was: >> >>>> What bugs me, though, isn't Cmd-Delete, since I've never gotten in the >>>> habit >>>> of back-deleting entire words. What bugs me is the plain Delete key when >>>> typed in an incoming message window; it deletes the whole message. >> >> Command>z will undo a *Delete*, and that's what you were referring to. >> >> Beth > > It won't undo the delete of a draft message that hasn't been saved, which is > where the user encountered his problems. > Berry, read above. Allen who is the user in this discussion is not using Cmd-Delete, he is just using plain Delete. In a draft message (saved or not) this just deletes the prior letter, so that is not a problem. It is in-coming messages where the user mistakenly places the cursor in the message and then presses the delete key expecting the prior letter to be deleted and the message goes away. Realizing their error the user then digs through the deleted items folder to recover the message.
Now to the point, undo or ctrl-z will immediately recover the message if you read it in the preview pane. Unfortunately as you pointed out, if the user is reading in an open message window the delete key does two actions - moves message to the deleted items folder and closes the window (or moves to the next message). It is this second action that is not undoable and since it is automatic, you cannot get back to the prior move action which would have been undoable. Sorry for the long winded message here, people easily get lost when differing issues are discussed in the same thread which causes confusion like this. Hope this puts this one issue in clear context. Jim -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
