It may indeed be a display problem, but neither of your suggestions fix it. Scrolling or switching to another folder and back have no effect. Clicking on the “changed” message shows the message body of the one it’s been changed to.
Quitting and restarting Entourage does not fix the problem, nor does doing a “Send and Receive All”. (I’ve also noticed that I spend a lot more time watching the beach ball spin since moving to an IMAP server.)
The only solutions I’ve found that work are to do an advanced rebuild (simple rebuild does not fix the problem) or to move the message to another folder using the browser client.
Based on your recommendation I will install the upgrade and hope this problem goes away. I’ve read stories on MacFixit and Macintouch of users losing messages, groups and/or rules when upgrading, but I now spend the time I used to spend deleting spam on fixing message lists and waiting for the beach ball to stop spinning.
Barry
on 6/14/04 1:20 PM, [EMAIL PROTECTED] wrote:
From: Allen Watson <[EMAIL PROTECTED]>
Date: Mon, 14 Jun 2004 08:01:09 -0700
Subject: Re: Losing IMAP messages
On or near 6/13/04 2:53 PM, Barry Rosenbaum at [EMAIL PROTECTED]
observed:
> I’m using the Mailblocks (active challenge spam filter) IMAP server.
> Frequently when I am going through the inbox, the “subject” of a message
> will change to match the subject of an adjacent message. The original
> message seems to disappear from Entourage.
>
This is purely a display issue; the messages are there, but the display is
incorrect. Often, if the list is long enough, scrolling it off screen and
back will fix the display. If the list is short, switch to another folder
and then back.
> When I view the Inbox with the browser client, the messages are fine. The
> work-around I use is to move the mail in the browser client into a different
> folder, then open that folder in Entourage and move the message back into
> the inbox. While this works, it’s slow and tedious, and doesn’t give me a
> lot of confidence that I’m not missing messages.
>
Try my suggestion; I think it will work.
> I’m using Entourage X SR1. I haven’t switched to 2004 yet due to the horror
> stories I’ve read in the Mac boards, but if it fixes this problem, I’ll
> switch right away.
>
The problem does not exist in 2004. I don't know what "horror stories" you
are referring to. Office 2004 is the most stable version yet, and the
database integrity in Entourage is the best ever. I strongly encourage you
to upgrade; you won't regret it.
