What did you do really?
All you need to do is to do a switch and then come back to the same
Identity and it should now be available.
I do this all the time with my customer's and it work.

What's the status of the issue right now?


Carlington Spence
Mac Research Team Support Professional
Microsoft PSS :: Webhelp Montreal
mailto:[EMAIL PROTECTED]

-----Original Message-----
From: Keith Whitney [mailto:[EMAIL PROTECTED] 
Sent: July 23, 2004 6:05 AM
To: [EMAIL PROTECTED]
Subject: Re: Entourage Palm sync

Lars Schou wrote:
>>On 7/22/04 2:56 PM, "Carlington Spence" 
<[EMAIL PROTECTED]>
>>wrote:
>>
>>> In that case when the conduits button does not respond you need to
>>> switch Identity and then switch back to the present Identity and you
>>> should be able to access the conduit settings.
>>
>>Interesting suggestion, but it doesn't work for me.
>>
>>Cheers,
>>Lars

Your Entourage Identity name needs to match your Palm HotSync name.

HTH,
Keith

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