On 8/24/04 12:04 AM, "T Patrick Henebry" <[EMAIL PROTECTED]> wrote:

> On 3 different machines we can receive just fine but not send.
> 
> On two of my machines I've also tried: Mail and Mailsmith. For both machines
> the result is the same. Mail will sometimes send and smetimes get stuck in a
> loop asking for a password. Mailsmith works flawlessly.
> 
> When I contacted Microsoft all they would say is "your ISP does not have the
> servers set up correctly to work with Entourage".
> 
> One other piece of info that may be germaine: the first time I used
> mailsmith a message popped up about the certificate not being signed by a
> proper authority and sks if I wnt to continue; Mail does the same. Entourage
> however just stalls after hitting the Send button. However, it isn't
> *totally* locked up because you can go to various sub folders and read any
> messages in them.
> 
> I've even tried creating new identities without having solved the problem.
> 
> Any help you can provide is greatly appreciated.

 If you can receive but not send then you have a bad SMTP configuration.

There are two tools that can help monitor traffic:

Packet Sniffing or Port Trace
TCPflow for tracking problems
 
You can find info on these here:

<http://www.entourage.mvps.org/troubleshoot/index.html>

You also might want to check out the Send & Receive section for detailed
info:

<http://www.entourage.mvps.org/troubleshoot/send_receive/index.html>

-- 
Diane Ross
Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>


  


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