On 11/8/04 7:49 AM, Remo Del Bello <[EMAIL PROTECTED]> wrote: > On 11/7/04 7:23 AM, Jeffrey Berman deftly typed out: > >> The local copy of the attachment may be lost. However, if it is an IMAP >> account, the attachment remains with the original message on the server. If >> you can log onto the mail server directly (for example, if it has a web >> interface) and move the message back to the Inbox on the server, the message >> and its attachment(s) should be downloaded again to the Entourage Inbox. > > If your mail server doesn't offer web access (or if you don't want to deal > with the above workaround), you can also Control-click the folder containing > the message and and select "Empty Cache" which will force Entourage to > re-download the messages from the server in their entirety.
Unless I am misreading the help information, this "Empty Cache" approach would delete all message headers for the entire account. Moreover, according to the help entry, "all message information that is stored on your computer � such as links, categories, and read status � is removed...." This seems like a heavy price to pay for recovering the removed attachment(s) of a single message. > Repairing the message list or selecting "Download all Message Bodies" may > also have the same effect (though I haven't tried it). What command "repairs the message list"? If you are referring to the Command-Option-L "special" refresh command, it does not download again the attachment(s) of an already downloaded message. And where is the command "Download all Message Bodies"? If you mean the "Download complete messages in Inbox" option for the account or the "Receive Entire Message" command, these would have no effect if the message with the removed attachment(s) has already been fully downloaded. If you can access the mail server through a web interface and move the message back into the Inbox, it would seem a simpler way to recover removed attachment(s). -Jeff Berman -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
