On 11/9/04 1:41 PM, "Deborah Shadovitz" <[EMAIL PROTECTED]> wrote:
> Question on E'rage X > > This is my client's error and situation: > >> From <http://www.entourage.mvps.org/error/page.html#error5421> > > Error 5421 > > Server is busy (only with messages that contain an attachment) > > This behaviorcan be caused by incorrect Maximum Transmission Unit (MTU) > settings. Verizon is using an MTU setting of 1492 and Entourage uses a > setting of 1500. Apple has a Knowledge Base article that will walk you > through the steps. It article number 107474. > > Set MTU setting in router to 1492. Be sure your router has the latest > firmware update. > > For a full explanation see User experience here. > > ----------- > > So.. > my question is - how do I learn Earthlink's MTU setting? To elaborate on this: E'rage X on 10.2.8 Netgear Router, not wireless. 1 mac and 1 pc Earthlink, replete with support from hell in India All was well for 1 year. Suddenly not. The issue is that he cannot send any attachment. The progress window reports it sends say 30 of 32k, but never completes the send. Then the error above. We tried to use Apple Mail and the same thing happens. Did ELN make a change in the past 2 weeks? Has anyone here using ELN had a problem sending attachments? I'm recommending he dump ELN but that doesn't help him for now. -- Deborah Shadovitz � http://www.shadovitz.com Mac Specialist: Training & Tech Support, Author, Instructor, Speaker GoLive Specialist: including <http://macdesignonline.com/golive.html> MacAddict Contributing Editor, O'Reilly Network author, Mac Design Columnist Creator of the Mac Gathering: <http://www.macgathering.com> � next 4/2-3/05 -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
