Title: Re: Urgent help with E'rage X required
Entourage X has a 4 GB database limit only after SR-1 (10.1.0), if I remember correctly. If your client never upgraded from 10.0.0 that would explain it. So first apply the 10.1.6 Updater (it's a combo updater) from MacTopia. Repairing permissions may not be relevant here since permissions within the user folder are not affected. On the other hand, if he has FileVault on, turn it off. Finally, since Entourage works on a copy of database, he needs to have as much free space on the (same) disk as the size of the database, and then some. So if he doesn't have over 2 GB free, you have to move stuff off the disk onto backup disk, and delete to make room. Not having enough disk space could be the source of the problem.
--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>
PLEASE always state which version of Microsoft Office you are using - **2004**, X or 2001. It's often impossible to answer your questions otherwise.
From: Peter Wahlstrøm <[EMAIL PROTECTED]>
Reply-To: "Entourage:mac Talk" <[EMAIL PROTECTED]>
Date: Tue, 23 Nov 2004 16:33:27 +0100
To: "Entourage:mac Talk" <[EMAIL PROTECTED]>
Subject: Re: Urgent help with E'rage X required
Hi
Entourage X should have a 4 Gb limit on the database part. Have you tried to rebuild the disk permissions, end then afterwards rebuild the database. Remember to restart the mac after raparing the disk permissions....
Caslon IT A/S
Peter Wahlstrøm
Product Manager
> From: John Blagden <[EMAIL PROTECTED]>
> Reply-To: "Entourage:mac Talk" <[EMAIL PROTECTED]>
> Date: Tue, 23 Nov 2004 15:21:27 +0000
> To: Entourage mac Talk <[EMAIL PROTECTED]>
> Subject: Urgent help with E'rage X required
>
> I have a client with Entourage X and he’s just hit major problems with his
> database at 1.99Gb. He's getting the option of a standard or advanced
> rebuild and neither is working, with an error 'read/write error (-40) has
> occurred'.
>
> I was under the impression that Entourage X had a limit of 4Gb, or was that
> wishful thinking ?
>
> Any ideas or fixes ? He's panicking big-time because, of course, he has not
> backed it up !!
>
>
> John Blagden
> The Blagden Consultancy
>
> Telephone: 0870 350 7505
> Facsimile: 0870 220 3092 Fax
>
> [EMAIL PROTECTED]
>
>
>
>
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