On 12/19/04 9:47 AM, "Jan Martel" <[EMAIL PROTECTED]> wrote:
On 12/19/04 8:12 AM, "Louise Stewart" wrote:
I think you may be able to solve this by selecting the “windows” encoding method for the attachment (I’m looking at Entourage 2004, but I think X was the same – under the attachment window there’s a box that says “encode for any computer” - select that box and it will give you other options. Try the “windows” option. Alternatively, persuade them to get rid of AOL? :-).
One is that anytime I send an attachment, particularly a jpg, to an AOL user, they can NEVER open it. It arrives as a mime file and I have no idea why. They email me back to please send them a jpg, but that’s what I’ve already done. This is VERY frustrating. One fellow I do some business with says I’m the only person he ever has this problem with.
The same is true for Entourage 2001. But if that doesn’t work for the AOL recipient, you’ll have to “zip” the attachment as someone else suggested. [Windows recipients can read “stuffed” messages, but only if they’ve installed the (free) "Aladdin Expander" (Stuffit Expander for Windows).] To “zip” the message, open your Stuffit application and drag the message onto the Zip icon.
Second problem is that when I receive an email from someone where there’s no attachment, but there are photos and special typefaces within the email, if I forward it, it arrives as just plain text with no photos. How can I forward these so they arrive like I received them?I don’t know whether you can forward, but if you don’t mind having the new recipient receive them as if they were from the original sender, you can redirect, and everything will stay as it was.
What you’re describing, Louise, is a complex HTML message which Entourage 2001 won’t do natively. As Jan says, you can redirect the message to preserve the formatting. If you want to add your own comments, the only way to do that is to drag the HTML message into a new email message (where it will become an attachment with all formatting), and then make your comments in the body of the new email.
And third, I understand that you’re supposed to be able to simply paste a photo or graphic into the body of the email so it doesn’t get sent as an attachment, and I sometimes receive them that way (like in question 2 above), but I can’t figure how to do that.
There’s been some recent discussion of this (I didn’t pay attention because it wasn’t something I cared about). You might be able to find it by searching the Entourage archives for something like “in line pictures.”
You can’t do it natively in Entourage 2001. (Time to update to Office 2004?) However there are scripts which will give you at least some of the complex HTML functionality. Check out “Send Complex HTML E 1.1” by Paul Berkowitz: <http://macscripter.net/scriptbuilders/>. If you don’t know how to use scripts, see here: <http://www.entourage.mvps.org/script/index.html>.
Hope this helps.
Beth
