Here's the scenario: During an evening, I highlight an incoming email, hit reply, and begin composing. It's a long message and my reply is lengthy. Hmmm, I'm just not going to get this response completed tonight.
So I "sleep" the machine, intending to complete the reply the next day.
Early next morning, I stumble in and check my incoming email. No open message visible. Later I get an email from my correspondent: Why did you send me an incomplete response?
Sure enough, "Sent items" shows the incomplete message was transmitted at just about the time I woke up my machine to check my mail. The only Entourage actions I did at that time was to press "send and receive". I also switched to a browser, and came back to Entourage.
I've never seen anything other than hitting "send now" that would result in the transmission of an open message. I'm pretty sure I did NOT hit this button, or choose one of its pulldown equivalents or a shortcut to one of them.
Clearly, the safest method is to save the outgoing message as a draft before sleeping the machine -- should be no danger of sending one of those, and it is a reasonable precaution not to leave documents open. But these steps should not be necessary.
What would account for apparent "auto-send on wakeup"? Something like an Apple Event for "send now" being sent from the system to Entourage? How would I confirm or disprove such?
It's possible that Entourage crashed and relaunched overnight. When relaunching, it would not re-open the saved received message. It would reopen the unsaved reply, but it should now save it as a draft message in Drafts folder. It still would not account for it being sent however.
No one has ever complained of this here before. Therefore I'm going to say that it's 99% sure that you did accidentally click Send Now button or press cmd-Enter or cmd-Return as you were waking the computer. Entourage does not make a practice of sending open messages as the computer wakes. It has been known to "catch up" on keys pressed while it's "thinking". You might have pressed the keys a few seconds before Entourage fully awaked, but while your computer was awake and Entourage in the front.
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Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>
PLEASE always state which version of Microsoft Office you are using - **2004**, X or 2001. It's often impossible to answer your questions otherwise.
